CreatingCreating anything Anything that makes someone go "hum"
Michele Mcfarland
Cincinnati,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Director of Culinary Operations
Belmont Terrace Nursing and Rehabilitation Center
Florence, KY
09.2025 - Current
- Formulated and instituted comprehensive culinary programs focused on enhancing satisfaction for 130+ residents
- Analyzed and improved food preparation methods to increase efficiency and reduce resource waste by 15%.
- Developed and implemented training programs for kitchen staff focused on food safety compliance and maintaining quality standards.
- Engaged with healthcare professionals to ensure comprehensive dietary support for over 130 residents.
- Managed procurement of food and supplies based on established menu guidelines and individual resident needs.
- Coordinated comprehensive staffing, training, and scheduling processes for all employees, adhering to established labor guidelines.
- Administered budgetary processes, maintaining fiscal accountability in alignment with departmental financial policies.
Director of Culinary Operations
Carmel Manor
Fort Thomas, KY
08.2024 - 08.2025
- Created and launched innovative culinary initiatives aimed at improving resident dining experiences .
- Refined food preparation workflows to minimize waste and support kitchen productivity.
- Facilitated comprehensive training for kitchen personnel to ensure adherence to food safety protocols and maintain quality standards.
- Managed inventory systems ensuring consistent supply of fresh ingredients with 4+ vendors.
- Oversaw daily kitchen operations, ensuring compliance with health regulations.
- Created menus aligned with nutritional guidelines while accounting for 130+ resident preferences.
- Managed special projects such as catering events for 300+ guests ensuring consistency in food quality and presentation at all times.
Director of Food and Culinary Services
Compass Group USA
Erlanger, KY
05.2023 - 08.2024
- Developed and implemented strategic initiatives to enhance operational efficiency and team performance.
- Collaborated with cross-functional teams to align departmental goals with organizational objectives.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates by 90%, and boosted overall team morale.
- Oversaw budget management, ensuring resource allocation aligned with strategic priorities.
- Established key performance indicators to measure progress towards business goals.
- Cultivated relationships with stakeholders to support project alignment and execution success.
Director of Food and Nutrition Services
AVI Foodsystems at the Jewish Hospital
Cincinnati, OH
08.2021 - 05.2023
- Analyzed hospital patient satisfaction surveys for 200+ patients to improve meal quality and service delivery
- Collaborated with hospital healthcare teams to create personalized nutrition plans for patients.
- Streamlined operations for patient service kitchen to increase efficiency, resulting in timely meal service and improved guest experience.
- Implemented health and safety guidelines consistently, maintaining an exemplary sanitation record.
- Managed budgetary constraints effectively, optimizing food costs and minimizing waste.
- Launched new foodservice offerings in the cafeteria and coffee shop in response to market demands, driving increased sales and customer loyalty.
- Coordinated hospital department special events and banquets seamlessly, ensuring guest satisfaction, donations and contributions and repeat business.
- Analyzed financial reports weekly identifying trends and areas for improvement in overall profitability.
- Managed staff schedules for 50+ employees and maintained adequate coverage for both patient service line, cafeteria and coffee shop.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions for a cafeteria grossing over $900,000 per year
Director of Food and Nutrition Services
SEM Haven Health Care Center
Milford, Ohio
11.1998 - 08.2021
- Oversaw food service operations, ensuring compliance with health and safety regulations.
- Developed and implemented nutrition programs tailored to patient needs and preferences.
- Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
- Led a team of nutrition professionals, fostering a collaborative and high-performance work environment.
- Partnered with local organizations to develop community outreach programs focused on nutrition education and wellness promotion.
- Increased revenue by spearheading marketing initiatives and promotional events within the community.
- Improved customer satisfaction by implementing innovative menu options and quality control measures.
- Led a team of culinary professionals to create memorable dining experiences for guests.
- Maintained compliance with regulatory requirements by staying current on industry standards and best practices.
- Coordinated special events and banquets seamlessly, ensuring guest satisfaction and repeat business.
- Managed budgetary constraints effectively, optimizing food costs and minimizing waste.
Education
Certification - Dietary And Nutrition
University of North Dakota
Grand Forks, ND08.2011
Bachelor of Technical And Applied Studies - Applied Administration
University of Cincinnati
Cincinnati, OH12-2025
Skills
- Regulatory compliance
- Written communication
- Department operations management
- KPI adherence
- Supply ordering and management
- Conflict resolution
- Food safety compliance
- Strategic planning
- Event management
Certification
- Certified ServSafe Manager [2026]
- Certified Dietary Manager/Food Protection Professional [2011]
- Certified ServSafe Manager Proctor [2026]
- Certified Food Protection Manager State of Kentucky [2023]
- Certified Food Handler [2025]
Accomplishments
- Supervised team of 50+ staff members.
Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Interests
Riding my motorcycle
Travel, travel, travel
Software
Microsoft Office
Point Click Care
Assisted Dining Solutions
WordPress
Portfolio
My TEAMWORK abilities
A Professional Writing on Genre
All About Perception
Life's Perspective
Professional Presence