Michele Miles
Nottingham,MD
Summary
Experienced Administrator focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 15+ years of progressive business experience in Maryland State Government.
Overview
16
16
years of professional experience
Work History
Administrator
Maryland Department Of The Environment
Baltimore, United States
11.2006 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
- Aided colleagues, managers and customers through regular communication and assistance.
Education
No Degree - Accounting
Virginia State University
Petersburg, VAHigh School Diploma -
Archbishop Keough Senior High School
Baltimore, MD05.1987
Skills
- MS Office
- Travel Arrangements
- Budget Development
- Contract Processing
- Customer Service
- Information Confidentiality
- Recordkeeping and File Management
- Environmental Policy
- Government Policy
- Inquiry Requests
- Travel Coordination
- Administrative and Clerical Support
- Administration and Management
Timeline
Administrator
Maryland Department Of The Environment
11.2006 - Current
No Degree - Accounting
Virginia State University
High School Diploma -
Archbishop Keough Senior High School
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