Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Miller

Toms River,NJ

Summary

Dynamic mortgage processor with extensive experience at Marlin Mortgage LLC, excelling in pipeline management and compliance oversight. Proven ability to enhance client communication and streamline documentation review, ensuring timely closings. Skilled in quality control and underwriting support, fostering a high-performance culture that prioritizes accuracy and client satisfaction.

Overview

16
16
years of professional experience

Work History

MORTGAGE PROCESSOR

MARLIN MORTGAGE LLC
St. Petersburg, FL
01.2023 - Current
  • Managed pipeline for purchase and refinance transactions across FHA, VA, and conventional loan products.
  • Utilized Byte LOS platform to update files and monitor status throughout loan lifecycle.
  • Collaborate with loan officers and underwriters to clear conditions and expedite closings.

MORTGAGE PROCESSOR

LOANFRONT LLC
Hazlet, NJ
05.2022 - 01.2023
  • Ordered third-party services (VOEs, appraisals, title, insurance) to prepare files for underwriting.
  • Conducted quality control checks to minimize errors and ensure compliance with investor requirements.
  • Maintain timely communication with clients, ensuring all documentation is collected and expectations are managed

MORTGAGE PROCESSOR

OCEANSIDE MORTGAGE CO.
Toms River, NJ
10.2013 - 05.2022
  • Facilitated direct communication with clients to ensure seamless loan processing for expedited closing.
  • Focused on pre-underwriting preparation facilitating delivery of organized, comprehensive files for review.
  • Liaised with home insurance companies to revise mortgagee clause and support insurance policy modifications.

EMPLOYEE RELATIONS LIAISON/RECEPTIONIST

MAVERICK FUNDING CORP.
Toms River, NJ
09.2012 - 08.2013
  • Managed multi-line phone systems, directed calls to appropriate departments, and handled voicemail and message delivery.
  • Provided administrative support including data entry, filing, scanning documents, and maintaining office records

OFFICE MANAGER

OLDE GOTHAM TITLE & SETTLEMENT SERVICES
Red Bank, NJ
03.2009 - 03.2010
  • Managed daily operations of the title company, overseeing escrow, title, closing, and administrative teams to ensure timely and accurate completion of real estate transactions.
  • Supervised and trained staff across departments, including escrow officers, processors, and assistants, fostering a high-performance, customer-focused work culture

Education

COMPUTER DEGREE - BUSINESS MANAGEMENT

STAR TECHNICAL INSTITUTE
LAKEWOOD, NJ

THE PROFESSIONAL SCHOOL OF BUSINESS
MILLBURN, NJ

Skills

  • Notary public State of New Jersey
  • Compliance management
  • Documentation review
  • Pipeline management
  • Quality control
  • Underwriting support
  • Client communication

Timeline

MORTGAGE PROCESSOR

MARLIN MORTGAGE LLC
01.2023 - Current

MORTGAGE PROCESSOR

LOANFRONT LLC
05.2022 - 01.2023

MORTGAGE PROCESSOR

OCEANSIDE MORTGAGE CO.
10.2013 - 05.2022

EMPLOYEE RELATIONS LIAISON/RECEPTIONIST

MAVERICK FUNDING CORP.
09.2012 - 08.2013

OFFICE MANAGER

OLDE GOTHAM TITLE & SETTLEMENT SERVICES
03.2009 - 03.2010

COMPUTER DEGREE - BUSINESS MANAGEMENT

STAR TECHNICAL INSTITUTE

THE PROFESSIONAL SCHOOL OF BUSINESS