MICHELE MITCHELL
Parkville,MD
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Director of Operations
Constance Recovery Homes LLC.
01.2023 - Current
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Clerk II
University Of Maryland School Of Medicine
08.2022 - 01.2023
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
PARAPROFESSIONAL
THE STEPPINGSTONES GROUP
12.2021 - 08.2022
- Provides a positive and nurturing guide for students and attends to their physical, personal, academic, and emotional needs.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
MEDICAL RECORDS TECHNICIAN
CHASE BREXTON
09.2020 - 08.2021
- Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
- Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
LEAD TELLER
LOOMIS
07.2019 - 08.2020
- Handled and supervised the team of tellers within the company
- Governed the other tellers and saw to it that jobs were correctly executed
- Other duties included cash drawer maintenance, new teller training, and information communicator to bank officials.
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
- Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
Education
DIPLOMA -
MERGENTHALER HIGH SCHOOL
06.2008
Skills
- Leadership experience
- Great communication skills
- Collaboration talent
- Excellent problem-solving abilities
- Exceptionally organized
- Leadership Training
- Strategic Planning and Execution
- Process Improvements
- Risk Mitigation
- Strategic Planning
References
Available upon request.
Timeline
Director of Operations
Constance Recovery Homes LLC.
01.2023 - Current
Clerk II
University Of Maryland School Of Medicine
08.2022 - 01.2023
PARAPROFESSIONAL
THE STEPPINGSTONES GROUP
12.2021 - 08.2022
MEDICAL RECORDS TECHNICIAN
CHASE BREXTON
09.2020 - 08.2021
LEAD TELLER
LOOMIS
07.2019 - 08.2020
DIPLOMA -
MERGENTHALER HIGH SCHOOL
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