Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michele Mlynarski

Youngstown,OH

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

First National Bank Of Pennsylvania
Youngstown, OH
01.2023 - Current
  • Provided training to new employees on company policies and procedures.
  • Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
  • Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
  • Reviewed credit histories, income statements, and other financial information of loan applicants.
  • Explained various types of loans available to customers and their associated terms and conditions.

Head Teller

First National Bank Of Pennsylvania
Youngstown, OH
12.2006 - 12.2022
  • Identified customer needs and provided appropriate banking services.
  • Balanced daily transactions to ensure accuracy of account information.
  • Assisted in training new tellers on operational procedures, policies, and regulations.
  • Maintained confidentiality of customer accounts by adhering to security procedures.
  • Conducted periodic audits of branch operations to ensure compliance with established policies.
  • Ensured proper handling of cash drawer limits according to bank policy.
  • Completed monthly audits and managed overdraft reports.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.

Teller

First National Bank Of Pennsylvania
Youngstown, OH
02.1991 - 11.2006
  • Balanced cash drawers on a daily basis.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Answered customer inquiries regarding bank products and services.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

Education

High School Diploma -

Memorial High School
Campbell, OH
06-1990

Skills

  • Audit Monitoring
  • Loan Application Assessment
  • Employee Scheduling
  • Customer Retention
  • Banking

Certification

  • Notary

Timeline

Assistant Branch Manager

First National Bank Of Pennsylvania
01.2023 - Current

Head Teller

First National Bank Of Pennsylvania
12.2006 - 12.2022

Teller

First National Bank Of Pennsylvania
02.1991 - 11.2006

High School Diploma -

Memorial High School

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Michele Mlynarski