Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Michele Mondesir

Michele Mondesir

Queens,NY

Summary

I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

School Aide

PS 160Q
09.2024 - 02.2025
  • To monitor students during recess, lunch, arrival, and dismissal.
  • Escort students to and from various areas (ex: the nurse’s office, restrooms, or other classrooms).
  • Assist with special needs or students requiring additional supervision or attention.

Guest Services

Target
07.2024 - 09.2024
  • Provided exceptional guest services by attentively listening to client preferences and delivering customized solutions accordingly.
  • Participated in regular training sessions, staying up-to-date on industry trends and best practices for guest services.
  • Monitored staffing levels to provide adequate coverage for guest services.
  • Collaborated with other hotel departments to ensure a cohesive approach to guest services.
  • Proactively communicated with other departments to ensure smooth coordination of guest services.
  • Participated in staff meetings to discuss improvements to guest services and implement new policies or procedures.
  • Supported the Rooms Division Manager in developing strategic plans for continuous improvement in guest services standards.

Lead Barista

Starbucks, Barista
04.2023 - 09.2024
  • Prepared and served high-quality espresso beverages with attention to detail and customer preferences.
  • Managed daily inventory, ensuring optimal stock levels of coffee beans and supplies.
  • Trained new baristas on equipment operation, beverage preparation, and customer service standards.
  • Implemented efficient workflow processes to enhance speed of service during peak hours.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Barista

Target
10.2022 - 03.2023
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared and served high-quality coffee beverages following standardized recipes.
  • Operated espresso machines, grinders, and brewing equipment efficiently and safely.

Sales Associate

Danice 482
06.2018 - 11.2018
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate sales data entry.
  • Maintained inventory levels through regular stock checks and replenishment processes.
  • Implemented visual merchandising strategies to optimize product displays and drive sales.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Cosmetology License - Hair, Skin & Nail's

Empire Beauty School
38-15 Broadway Astoria, NY
04-2025

High School Diploma -

K568 Brownsville Academy High School
1150 E New York Ave Brooklyn, NY
06-2020

Skills

  • Special Education Support
  • Cleanliness Standards
  • Safe Food Handling/Inventory
  • Barista Training
  • Cash Handling
  • Reliability and Punctuality
  • Refunds and Exchanges
  • Order Packaging
  • Team Leadership
  • Excellent Memory
  • Inventory Organizing
  • Multitasking Abilities

Certification

  • [Academic Achievement ] 93% - Empire Beauty - 04/01/25

Timeline

School Aide

PS 160Q
09.2024 - 02.2025

Guest Services

Target
07.2024 - 09.2024

Lead Barista

Starbucks, Barista
04.2023 - 09.2024

Barista

Target
10.2022 - 03.2023

Sales Associate

Danice 482
06.2018 - 11.2018

Cosmetology License - Hair, Skin & Nail's

Empire Beauty School

High School Diploma -

K568 Brownsville Academy High School

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