Michele Morales Silva
Escondido,CA
Summary
Dynamic Acute Care Registered Nurse with a proven track record at Tri-City Medical Center, excelling in central line management and enhancing patient care through effective pain management and risk mitigation. Demonstrated ability to develop strong relationships, both with patients and across multidisciplinary teams, to improve healthcare outcomes. Skilled in both technical procedures and compassionate communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Acute Care Registered Nurse
Tri-City Medical Center
07.2024 - Current
- Streamlined discharge planning processes to ensure a smooth transition for patients returning home or transferring to long-term care facilities.
- Delivered proficient pain management to patients by assessing pain levels, administering appropriate medications, and evaluating the effectiveness of interventions.
- Facilitated seamless transitions of care by effectively coordinating with case managers, social workers, and physicians.
- Consulted with up to 7 patients each day to review physical conditions and make care plans.
Guest Service Representative
San Diego Zoo Safari Park
02.2017 - 07.2022
- Assisted up to 100 guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Community Health Navigator
MedZed
09.2021 - 02.2022
- Participated in regular team meetings, huddles, staff meetings, and quality improvement projects to improve patient care.
- Facilitated nursing care and individual patient and family education to support high-risk and chronic disease management.
- Managed up to 40 customer cases while actively recruiting more patients into the program
Education
Bachelor of Science - Nursing
South Dakota State University
Brookings, SD08-2023
Certificate - Certified Nursing Assistant
Miracosta College
Oceanside, CA03-2022
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
Pomona, CA07-2018
Skills
- Central line management
- Catheter care
- End-of-life care
- Intravenous therapy
- Pressure ulcer prevention
- Discharge planning
- Blood transfusion
- Oxygen therapy
- IV setup
- Healthcare team collaboration
Certification
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) - American Heart Association.
- Certified Nursing Assistant (CNA) - Department of Public Health
Languages
Spanish
Native or Bilingual
Timeline
Acute Care Registered Nurse
Tri-City Medical Center
07.2024 - Current
Community Health Navigator
MedZed
09.2021 - 02.2022
Guest Service Representative
San Diego Zoo Safari Park
02.2017 - 07.2022
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) - American Heart Association.
- Certified Nursing Assistant (CNA) - Department of Public Health
Bachelor of Science - Nursing
South Dakota State University
Certificate - Certified Nursing Assistant
Miracosta College
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
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