Michele Morgan
LaZboy Warehouse
Dayton,TN
11
years of professional experience
Dedicated machine operator with strong attention to detail and safety compliance. Proven ability to conduct routine maintenance, optimize machinery performance, and train new operators to enhance productivity.
Work History
Machine Operator
6 Years- Conducted routine maintenance on equipment to ensure optimal performance and minimize downtime.
- Operated machinery to assemble furniture components efficiently and accurately.
- Collaborated with team members to streamline workflows and enhance overall productivity.
- Trained new operators on machinery handling and safety practices, fostering a culture of safety awareness.
- Assisted in inventory management by tracking materials and reporting discrepancies promptly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Receptionist
10 Months- Processed billing and insurance documentation with attention to detail for accurate claims submissions.
- Trained new reception staff on protocols, fostering a collaborative work environment.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Improved data privacy compliance with meticulous management of sensitive information.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Receptionist
4 Years 3 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Coordinated communication between medical staff and patients to streamline information flow.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Developed and implemented improved office procedures to enhance operational efficiency.
- Resolved patient complaints effectively, contributing to enhanced patient satisfaction ratings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Certified Nursing Assistant - Medical
High School Diploma
Skills
Machinery operation
Machinery operations
Safety compliance
Machine operation
Manufacturing
Basic math
Problem-solving
Computer skills
Machine operations
Good communication
Measurement accuracy
Strong work ethic
Timeline
Machine Operator
LaZboy Warehouse
09.2020 - CurrentRead More
Receptionist
Physicians Primary Care
11.2019 - 09.2020Read More
Receptionist
Center For Sports Medicine & Orthopaedics
08.2015 - 11.2019Read More
Chattanooga State Community College
Certified Nursing Assistant from Medical
Read More
Soddy Daisy High School
High School Diploma
Read More