Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Orlando, RN, BSN

Aptos,CA

Summary

Conscientious and skilled RN with over 35 years of geriatric care experience in Management, Sales, and Coordination of Home Care services. Also experienced in Home Health Care and Management and was a Hospice Inpatient Nurse Liaison for admissions and care. Advocate for physical and emotional well-being of clients and families. Skilled at providing guidance, support and assistance while providing the appropriate level of care. Strong communication and management skills and in the coordination of ancillary services to promote optimum health outcomes and support in the home setting.

Overview

32
32
years of professional experience

Work History

Director of Care Services/Client Care Coordinator

Right At Home
07.2016 - Current
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Participated in community events to promote services and engage with public.
  • Developed VA program as a Vendor or provider of caregiver services with the VA Aide & Assistance Program. This program success has made the Fresno Franchise #3 in our corporation for 6 years and currently. and implemented training programs for staff.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Director of Assisted Living

Fairwinds Senor Assisted Living
05.2016 - 07.2016

RN Patient Assessor/ Liaison for Admission

Hinds Hospice Inpatient Home
11.2009 - 05.2014

RN Program Director

Saint Agnes Adult Day Health Care
08.1993 - 04.2009

Director of Patient Care Services/Branch Manager

Interim Healthcare/aka American Homecare
04.1992 - 08.1993

Education

Bachelor of Science - Nursing

California State University of Fresno
Fresno, CA
01.1986

Skills

  • Client Scheduling
  • Client Requirements
  • Client Satisfaction
  • Client Interviews
  • Quality Patient Care
  • Home Health and Hospice
  • Critical Thinking
  • Care Plan Development
  • Individualized Care
  • Patient Relationship-Building
  • Coaching and Mentoring
  • Profit and Revenue-Generating Strategies
  • Sales Territory Growth

Timeline

Director of Care Services/Client Care Coordinator

Right At Home
07.2016 - Current

Director of Assisted Living

Fairwinds Senor Assisted Living
05.2016 - 07.2016

RN Patient Assessor/ Liaison for Admission

Hinds Hospice Inpatient Home
11.2009 - 05.2014

RN Program Director

Saint Agnes Adult Day Health Care
08.1993 - 04.2009

Director of Patient Care Services/Branch Manager

Interim Healthcare/aka American Homecare
04.1992 - 08.1993

Bachelor of Science - Nursing

California State University of Fresno
Michele Orlando, RN, BSN