Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Patterson

Baltimore,MD

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Morgan State University Bookstore. Proven ability in cash handling and inventory control, complemented by exceptional patience and empathy. Recognized for enhancing customer relations and loyalty through effective problem resolution and a commitment to professionalism.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy.

Overview

11
11
years of professional experience

Work History

Cashier/Salesclerk

Morgan State University (Bookstore)
01.1993 - 12.2003
  • Processed customer transactions efficiently using POS systems.
  • Handled cash and credit transactions with accuracy and attention to detail.
  • Assisted customers in product selection and answered inquiries effectively.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Supported inventory management by restocking shelves as needed during shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Community Actives Academy
Baltimore,MD./1001Caroline Street
01-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Product knowledge
  • Refunds and exchanges
  • Refund handling
  • Inventory control
  • Retail merchandising

Timeline

Cashier/Salesclerk

Morgan State University (Bookstore)
01.1993 - 12.2003

High School Diploma -

Community Actives Academy
Michele Patterson