Michele Pfund

Responsible for oversight, administration, and management of the W. P. Carey School of Business which has over 18,000 students, pursuing 30+ degree programs at 5 unique campuses

• Increased enrollment from 12,000 to 18,000+ students while optimizing and strengthening organizational efficiency
• Designed and launched innovative curriculum and student support services designed to improve access and student success.
• Provided administrative oversite of admission services, student engagement, student advising, administrative services, undergraduate curriculum, academic policies, academic integrity, and curriculum assessment
• Maintained deep connections with college support services such as information technology, human resources, OGC, and career services

Developed and managed AACSB assurance of learning and academic integrity processes for both undergraduate and graduate programs

• Developed and implemented effective and efficient systems for assessment: program design, communication strategies, data collection, quality control, and closing the loop for 70+ degree programs
• Redesigned the academic integrity and grade appeal process to ensure due process and faculty buy-in
• Designed the New Faculty Orientation and Faculty Awards to ensure faculty are prepared to teach in the W. P. Carey School of Business and recognized for their achievements.

• Managed day to day departmental operations including curriculum management, scheduling, front office management / supervision and special projects.

Manage all aspects of course development and execution for the following courses: Business Decision Models (SCM 315/SCM 515), Control Systems for SCM (SCM 432), Quality Management and Measurement (SCM 440), Operations and Supply Management (SCM 502), and Logistical Functions in Supply Chains (SCM 541)

• Appointed and successfully served as Director of the Undergraduate Program
• Created a supportive, intellectually stimulating environment for students while actively contributing to research including authorship of Managing, Controlling, and Improving Quality (2009 Wiley)
• Developed and taught custom corporate programs for Lean / Six Sigma

Enabled management to make key strategic decisions by developing optimization and simulation models for J&J's pharmaceutical pipeline

• Performed financial analyses of licensing opportunities and their potential impact to company's pharmaceutical portfolio
• Provided decision support guidance for the following types of questions: will the current pipeline meet long-term strategic goals, what is the optimal combination of projects to meet short- and long- term deliverables, what are the highest-value projects in the pipeline
• Business lead for research, selection, purchase, and deployment of portfolio management software
• Developed and deployed decision analysis models for selection of new drug indications and optimization models for therapeutic area, division, and company-wide drug portfolios.

Assisted in efforts to continually evolve and improve Roche manufacturing processes, with primary focus on planning, design, execution, and implementation of capital equipment purchases. Managed capital equipment budgets and regularly prepared detailed financial analyses of capital purchases.

• Successfully managed all stages of major capital equipment purchases, including vendor guidance / equipment design, factory acceptance testing, equipment rigging / installation, facility / utility modifications, equipment calibration and validation, operator training, quality sampling plans, documentation, and transfer to production.
• As key member of several new product launch teams, completed comprehensive technical product design reviews and designed / managed overall manufacturing process (including process design, materials planning, operating / calibration procedures, validation testing, and final implementation).

Managed FDA GMP-regulated projects for this major medical device manufacturer. Led multi-disciplinary teams in creating and implementing solutions to various product design, process design, purchasing, receiving, and material handling issues. Designed validation and qualification test protocols and related operation, calibration, and preventive maintenance procedures to monitor instrument / equipment / system performance.

• Managed design of new, more efficient manufacturing processes, including purchasing of capital equipment to improve manufacturing operations. Helped contribute $4M in cost savings through redesign of existing facility layout and incorporation of world-class manufacturing standards.
• Implemented statistical process control (SPC) in all manufacturing facilities.