Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michele Phelps

Suffolk,VA

Summary

Process-focused Lead CT/MRI/Diagnostic Technologist with 20 years of experience in radiology and medical imaging. Proficient with adaptability in producing comprehensive scans with varying obstacles. Professional and clear communicator, successful at managing multiple priorities with a positive attitude.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Lead CT/MRI/Diagnostic Radiologic Technologist

Bon Secours Mercy Health
05.2006 - Current
  • Educate patients on procedure details, provide instructions and answer questions to minimize anxiety and improve cooperation.
  • Handle private and confidential information in compliance with hospital policies and procedures.
  • Review physicians' orders to determine medical imaging needs and operate radiologic equipment to capture, develop and produce diagnostic images.
  • Optimize resources: Order, monitor and maintain supply expenses within budget, maintains appropriate inventory.
  • Comply with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Maintain appropriate staffing levels according to productivity standards.
  • Responsible for reconciliation of charges. Understanding of financial principles.
  • Assist Human Resources and provides input to include staff evaluations, counseling, interviews and corrective actions.
  • Participate in safety initiatives and performance improvement activities.
  • Responsible for maintaining ACR accreditation.
  • Focus on excellent customer service and clinical outcomes.
  • Proficient in Radiology and Hospital systems and computer applications.

CT Technologist

Mri & Ct Diagnostics
01.2001 - 04.2006
  • Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
  • Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
  • Assisted radiologists with image-guided injections.
  • Responded to physician questions and needs regarding patients.
  • Complied with department and hospital radiation and safety standards.
  • Calibrated, maintained and troubleshot radiologic equipment to minimize operational downtime.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Monitored patients for signs of adverse reactions or other abnormalities of significance.

Education

Associate of Science - Radiologic Technology

Tidewater Community College
Virginia Beach, VA

Skills

  • Leadership
  • Active Listening
  • Analytical Thinking
  • Problem Solving abilities
  • Communication
  • Workplace Safety
  • Patient Education
  • Compassionate and Caring

Certification

  • ARRT Registered.
  • CPR/BLS Certified
  • PACS/EPIC Super user

Timeline

Lead CT/MRI/Diagnostic Radiologic Technologist

Bon Secours Mercy Health
05.2006 - Current

CT Technologist

Mri & Ct Diagnostics
01.2001 - 04.2006

Associate of Science - Radiologic Technology

Tidewater Community College
Michele Phelps