Summary
Overview
Work History
Education
Skills
Certification
Skills Abilities
References
Languages
Affiliations
Timeline
Generic

Michele Pierre

Boynton Beach,Florida

Summary

Seeking a job opportunity that involves working on Administration or Office Clerk by providing good customer service to customers and peers. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Analyst Sales & Marketing

Time Warner Cable/ Spectrum
Charlotte, NC
09.2011 - 09.2016
  • Create reports, maintained accurate record of all sales data collected during analysis processes. Analyzed reports to identify trend sales
  • Create templates to track sales productivity and remediation of issues.

Sales Coordinator/Administrative Assistant

Time Warner Cable
Charlotte, NC
02.2005 - 09.2011
  • Input customer sales data into system updating information
  • Provided administrative support to the sales team including scheduling meetings, preparing sales payroll and reporting

Sales Administration Manager

Time Warner Cable
10.1986 - 06.2011
  • Assisted with training new employees on the use of the new software of entering new sales data.
  • Developed and implemented process for efficiency in sales order entry. Resolved any customer complaints quickly and effectively according to company policies
  • Create monthly sales financial reports for senior management review.

Education

College credits in Liberal Arts/ Accounting -

City College

Chef -

Art Institute Culinary of Charlotte

Skills

  • Documentation and Reporting
  • Trend Analysis
  • Data Processing
  • MS Excel
  • Data Integrity Assurance
  • Data Research and Validation

Certification

IBM Trade School, Microsoft Office (Word, Excel, ASCR: AS400, Cognos, Microsoft Outlook, Impromptu, ICOMS, GloCent System, FedMart/AAHA & Sales MicroStrategy source of data

Skills Abilities

  • Management, I am very knowledgeable with creating, administrating, and analyzing reports. I have great Customer Service skills also have the ability to motivate others.
  • Sales, I have also managed the workflow of 20 Sales Administrators, responsible for support of a Direct Sales force of 125. This included recruitment, training and orientation of Sales Support staff. Processing, reporting, tracking and analyzing payroll for multiple sales channels, as well as, maintaining monthly Key Metrics report and charting performance activity of all sales channels.
  • Communication, I am very proficient at learning and understanding new techniques and concepts quickly and helping others understand those techniques. My positive relationship building and communication skills have allowed me to become a successful and effective leader within both independent and team oriented environments.

References

Available Upon Request

Languages

English
Professional
French and Creole
Professional

Affiliations

  • Enjoy Yoga. Cooking. Reading. Watch good documentary. Traveling.

Timeline

Analyst Sales & Marketing

Time Warner Cable/ Spectrum
09.2011 - 09.2016

Sales Coordinator/Administrative Assistant

Time Warner Cable
02.2005 - 09.2011

Sales Administration Manager

Time Warner Cable
10.1986 - 06.2011

College credits in Liberal Arts/ Accounting -

City College

Chef -

Art Institute Culinary of Charlotte
Michele Pierre