Michele Rankin

Currently represent TXSW territory in South Texas. Responsible for building and maintain loyal partnerships with our dealer network, end users and A&D. Consistently increasing market share year over year for Corporate, Education, Government and Healthcare business. Proven leader, mentor and coach resulting in promotions for team members from Sales Support to Associate sales and Sales Representative. Collaborate with team when problem solving or dealing with difficult situations, clients or developing strategy. Established high level relationships with Dealer, A&D and End User leadership. Actively participate in events and presentations with other manufacturers' representatives to increase brand awareness, build relationships and increase face time with clients. Recognized as a long-standing Representative in the TXSW market with a reputation of honesty, loyalty and Integrity.

• 2023 Achieved Overall goal and revenue growth of 4.45% - Exceeded Healthcare by 38%, Education +18.5%
• 2022 TXSW finished #4 in country % to Goal
• 2021 Revenue +25.3% to previous year, Exceeded Healthcare goal and bookings +47% to previous year
• 2017 Grew revenue 27% in a challenging year
• Invited to participate in the first CAC Council
• 2015 responsible for closing a $2.5M order to date the largest order in company history
• 2014 SitOnit Sales Achievement award at National Meeting
• 2013 Territory growth of 67.3% over previous year

• Lead and manage workflow for a 2-member administrative staff
• Implement processes and procedures governing treatment presentation, case acceptance, procedure follow-up, and analysis
• Efficiently manage patient scheduling, billing, and collections processes
• Supported sales, marketing and promotional programs
• Serve as a patient advocate, ensuring standard and emergency dental needs are met
• Drive customer loyalty by building strong relationships and identified areas for revenue growth
• Developed new logo, presentation materials and handouts for new office.

• Sought and captured sales opportunities through networking and cold calling, building strong relationships with architects, designers, and end users to promote unique product solutions for construction projects
• Delivered customized product presentations and provided pricing and cost analysis
• Worked in concert with multiple internal and external teams to execute turn-key projects, direct accounts and customized design initiatives
• Educated architects and designers on material applications and technical requirements
• Problem-solved material and installation challenges, liaising with corporate office to fully resolve customer issues
• Conducted weekly continuing education sections for American Institute of Architect members regarding technological developments of resins and sustainable design practices
• Developed and executed plan that doubled revenue in the San Antonio Market in '08
• Consistently met or exceeded sales goals, achieving 125% to plan in 2009 and 105% to plan in 2010
• Ranked #3 out of entire sales force (up to 48 sales professionals) for lighting sales in ‘10 and #5 for fabrication sales in '09
• Progressed to sell entire sales line sales in '09 and '10
• In top 5 for highest number of Continuing Education Units (CEUs) presented from '08 through '10
• Maintained detailed knowledge of both products and their practical applications; certified to deliver three different CEU presentations to industry professionals.

• Earned product and installation service sales through the use of cold calls and networking and by leveraging existing relationships
• Negotiated corporate agreements to drive penetration of key accounts
• Built network of certified installers and distributors
• Cultivated relationships with Architects and Designers to secure additional sales for buildings and renovations, presenting detailed product information and materials
• Analyzed competitor performance to best position Milliken to secure new sales
• Planned company-sponsored Continuing Education Units for clients
• Earned Sales Achievement Awards each year from '03 to '07 for outstanding sales performance
• Recognized as IBM Support Account Manager of the Year in '04 and '07 for success in growing and supporting this key account; recognized as SBC Support Account Manager of the Year in '04 and ‘06; earned Citigroup Support Account Manager of the Year in '05
• Received “Fast Start” Award in '02 for achieving a significant sales impact in first year of employment.

• Prepared and presented product demonstrations to businesses, architects and designers
• Coordinated facility purchases and specifications with customer's facility departments
• Worked strategically with internal departments to communicate value proposition to current and potential clients
• Built excellent customer relationships.