Summary
Overview
Work History
Education
Skills
References
Awards
Affiliations
Accomplishments
Timeline
Generic

Michele Regalbuto

Gibbstown

Summary

Dynamic professional with a proven track record at Tioga County Department of Human Services, excelling in leadership and community engagement. Expert in training and development, I successfully led initiatives that enhanced service quality and fostered team collaboration, ultimately earning national recognition for our impactful family support programs.

Overview

16
16
years of professional experience

Work History

PROGRAM SPECIALIST

Service Access Management Inc.
Milford
11.2022 - Current
  • Monitor provider contracts, with a focus on the efficiency of services. Work as a liaison between the county and the service providers.
  • Perform case quality reviews, with an emphasis on adhering to state regulations. Provide quantitative reports on findings, and implement strategies for improvement.
  • Mentor supervisors to enhance their knowledge and work performance.

MANAGER OF CHILDREN SERVICES

Tioga County Department of Human Services
Wellsboro
09.2016 - 10.2022
  • Hire and train staff, including supervisors and caseworkers, to perform Children and Youth casework for both in-home and placement cases.
  • Ensure the completion of job duties while adhering to state policy and regulations.
  • Provide a supportive work environment for staff, with a focus on team building and mental health awareness in the workplace.
  • Lead community groups and outreach that are celebrated within the county and awarded nationally for effectively supporting the families we serve.
  • Supervise the Family Engagement Initiative work from its onset at the county in 2019 until departure. This includes the family engagement casework unit and reviewing all family engagement reports being submitted to the court.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

SUPERVISOR OF CHILDREN AND YOUTH SERVICES

Tioga County Department of Human Services
Wellsboro
04.2009 - 09.2016
  • Oversee staff's daily schedules and provide training and guidance during supervision.
  • Lead team meetings for case reviews.
  • Initiated the endeavor to enhance agency relationships with community resources and providers.
  • Instill the expectation of providing quality services to our families while completing thorough documentation in a timely manner.

Education

BACHELOR OF SOCIAL WORK -

Mansfield University of Pennsylvania
Mansfield, PA
05.2007

Skills

  • Leadership and team collaboration
  • Community engagement
  • Quality documentation
  • Training & Development

References

  • JENNIFER HARMON, Director Of Agency Prior Supervisor, Tioga County Children And Youth, (570) 439-0242, jharmon@sam-inc.org
  • KRISTOPHER KAUFMAN, Superintendent Of Schools Community Colleague, Northern Tioga School District, (570) 404-5770, kristopher.kaufman@ntiogasd.org

Awards

Xcel Award for excellent service in the community from The National Association of Case Management

Affiliations

  • CASA volunteer

Accomplishments

  • Xcel Award for excellent service in the community from The National Association of Case Management
  • Trained by Kevin Campbell on Family Engagement. Worked with Kevin to spearhead Tioga County's FEI work.
  • PA Child Welfare Resource Center Trainer
  • Drug Endangered Children Alliance Trainer
  • Served on the Board for Tioga County Head Start

Timeline

PROGRAM SPECIALIST

Service Access Management Inc.
11.2022 - Current

MANAGER OF CHILDREN SERVICES

Tioga County Department of Human Services
09.2016 - 10.2022

SUPERVISOR OF CHILDREN AND YOUTH SERVICES

Tioga County Department of Human Services
04.2009 - 09.2016

BACHELOR OF SOCIAL WORK -

Mansfield University of Pennsylvania

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Michele Regalbuto