Michele Revis
Marion,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
AMSA
Charles George VA Medical Center
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Clinic Surgery Scheduler
Asheville Orthopaedic Associates
06.2022 - 06.2023
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Contributed to a positive work environment through effective teamwork with colleagues across departments.
- Facilitated seamless preoperative preparation by verifying patient information and obtaining necessary documentation.
- Participated in ongoing professional development opportunities to stay current on industry best practices for surgical scheduling.
- Strengthened communication between clinical staff and patients, providing timely updates on schedule changes.
- Implemented process improvements that reduced scheduling errors, enhancing overall clinic operations.
- Ensured compliance with regulatory standards, diligently maintaining up-to-date certifications for surgical personnel and equipment inventory records.
- Managed emergency surgery requests efficiently, minimizing disruption to existing schedules.
- Increased patient satisfaction by addressing concerns related to their surgeries promptly and effectively.
- Provided compassionate support to anxious patients during preoperative consultations, ensuring they felt informed and at ease.
- Streamlined post-operative care coordination, connecting patients with specialists for follow-up appointments.
- Ensured optimal surgeon availability by managing and updating their calendars regularly.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Practice Specialist II
Mission Health System
06.2013 - 06.2022
- Utilized advanced clinical skills in specialty areas, providing expert guidance to colleagues seeking consultation or assistance with challenging cases.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing patients'' unique needs.
- Championed patient advocacy efforts, promoting awareness of rights and resources available for support throughout their healthcare journey.
- Participated in professional development opportunities to stay current with industry trends and advancements.
- Streamlined clinic operations for increased efficiency and improved patient satisfaction through process improvements.
- Developed strong relationships with community partners, expanding access to resources for patients facing social determinants of health barriers.
Front Office Manager
Atlanta Pricing Systems
01.2006 - 11.2009
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.
- Introduced new booking software, reducing errors and improving reservation management.
- Improved team morale and efficiency with regular training sessions and performance feedback.
Education
High School Diploma -
Faith Academy
Loganville, GA06-1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
- Verbal communication
Timeline
AMSA
Charles George VA Medical Center
06.2023 - Current
Clinic Surgery Scheduler
Asheville Orthopaedic Associates
06.2022 - 06.2023
Practice Specialist II
Mission Health System
06.2013 - 06.2022
Front Office Manager
Atlanta Pricing Systems
01.2006 - 11.2009
High School Diploma -
Faith Academy
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