Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Richardson

Oak Park,MI

Summary

Results-driven Manufacturing Quality Technician at Stellantis with expertise in quality management systems and a strong commitment to workplace safety. Proven ability to enhance operational efficiency through effective teamwork and process validation. Skilled in electrical troubleshooting and continuous improvement, ensuring high standards in product quality and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Manufacturing Quality Technician

Stellantis
05.2010 - Current

Managed inventory and supplies to ensure materials were available when needed.

Conducted quality checks along with driving Rolls test before vehicles can be shipped.

Operated numerous machinery and tools safely and efficiently.

Making sure shipping labels matches vehicle Vin numbers for accuracy shipping.

Works effectively in team environments to make the work place more productive.

Participated in staff meetings discussing new operations and equipment updates regarding manufacturing government rules and regulations.

Customer Service Representative

Kelly Services
09.2008 - 07.2010

Various of customer services positions

DTE energy call information center. Received inbound calls directed to the right resources to help customers to there satisfaction, while waiting to be hired full-time.

Titian Insurance Data entry customers personal information to qualify the perfect insurance quotes.

Education

Skill Trade - Electrician

Henry Ford College
Dearborn, MI

Associate Degree - Business Administration And Management

Wayne County Community College
Detroit, MI

High School Diploma - General Studies

Murray Wright High School
Detroit, MI
06.1994

Skills

  • Electrical troubleshooting
  • Adaptable to change
  • Auditing processes
  • Quality management systems
  • Process validation
  • Technical report writing
  • Precision measurement
  • Preventative maintenance
  • Material testing methods
  • Statistical process control
  • Calibration techniques
  • Workplace safety
  • Inspections and reviews
  • Production troubleshooting
  • Documentation skills
  • Visual inspection
  • Continuous improvement
  • Data interpretation

Timeline

Manufacturing Quality Technician

Stellantis
05.2010 - Current

Customer Service Representative

Kelly Services
09.2008 - 07.2010

Skill Trade - Electrician

Henry Ford College

Associate Degree - Business Administration And Management

Wayne County Community College

High School Diploma - General Studies

Murray Wright High School
Michele Richardson