Michele Rock

Assisted in contract negotiations and renewals.

• Prepared and issued reports on contract performance and compliance.

• Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
• Scheduled all appointments, appearances and briefings.
• Organized files for court proceedings.
• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.

• Evaluated vendor performance against contractual obligations, recommending improvements as necessary.
• Initiated contracts and addressed necessary negotiations and adjustments.
• Assisted in the preparation of proposals and bids, contributing to successful awarding of new contracts.
• Drafted, reviewed and revised contracts for accuracy and completeness.
• Adhered to legal and contractual requirements for compliant contract processes.
• Stored and filed contract documents in orderly, organized systems.

Hostess and waitress. Providing exceptional service to ensure patrons were cared for and wanted to come back.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with team members to consistently provide efficient service during peak hours.

Handled calendar management and appointment scheduling efficiently.

• Maintained confidentiality and discretion while handling sensitive information relevant to daily operations.
• Assisted in the preparation of meal presentations and laundry contributing to well-informed decision making and asstiting with daily living routines.

• Prepared legal briefs, motions, and pleadings.
• Work closely with REO teams on files.
• Managed large caseload.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Oversaw scheduling of court deadlines to facilitate uninterrupted workflow.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Used public databases such as Name, Name and Name to conduct research.