MICHELE ROZELL-RIDDLE
LOS ANGELES,CA
Summary
Seeking an entry-level position where I may use my outstanding customer service skills to assist in the achievement of a positive environment within a company that offers flexibility and opportunity to grow both personally and professionally. Excellent communication skills, coupled with a strong customer focus, and the ability to adapt quickly to change makes me a key member of a team. Authorized to work in the US for any employer
Overview
23
23
years of professional experience
1
1
Certification
Work History
CASHIER/MATERIAL HANDLER
SALVATION ARMY THRIFT
Long Beach, CA
02.2022 - 10.2022
- Operated a cash register for cash, credit card sales, and clothing voucher transactions.
- Always willing to learn other positions to assist in store operations.
- Eagerly helping in donations, replenishing items for sale, altered end caps, and maintained window displays.
- Distribution racks of clothing and linen to the floor for sales daily.
- Removed them when it was time to cycle out for the week.
- Assisted customers in every way possible relating to merchandise.
SALES ASSOCIATE
FALLAS PAREDES
Long Beach, CA
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed credit card and debit payments providing accurate charges and credits.
- Engaged with customers to effectively build rapport and lasting relationships.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
DOMESTIC CAREGIVER/ASSISTANT
DORIS JANE GEORGE
01.2014 - 11.2021
- Assists with handling daily household chores including light cooking, cleaning,
- Help with pet maintenance responsibilities
- Makes important phone calls such as setting doctor's appointments, etc
- Run quick errands like grocery store shopping, post office, etc.
CLERK/OFFICE ASSISTANT
PACIFIC GOLD TRADERS
04.2012 - 05.2014
- Prevented long waits by quickly and carefully ringing up items
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Completed clerical tasks such as filing, copying and distributing mail.
- Took on extra shifts based on the needs of the store
Office Manager/Owner/Operator
G&M Flooring
11.1998 - 07.2011
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed and maintained relationships with customers and suppliers through account development.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Chino High School
Chino, CA06.1986
Skills
- Ability to resolve customer disputes in a patient manner
- Excellent Mathematical Skills
- Customer Service Skills
- Problem solving and multi-tasking skills
- Able to work under pressure
- Able to work with a team or individually
- Self- Starter
- POS Systems
Certification
- Small Business Management Training - April 2000
- Quickbooks Accounting Course - April 2000
Timeline
CASHIER/MATERIAL HANDLER
SALVATION ARMY THRIFT
02.2022 - 10.2022
SALES ASSOCIATE
FALLAS PAREDES
11.2021 - 01.2022
DOMESTIC CAREGIVER/ASSISTANT
DORIS JANE GEORGE
01.2014 - 11.2021
CLERK/OFFICE ASSISTANT
PACIFIC GOLD TRADERS
04.2012 - 05.2014
Office Manager/Owner/Operator
G&M Flooring
11.1998 - 07.2011
High School Diploma -
Chino High School
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