Summary
Overview
Work History
Education
Skills
Timeline
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Michele Sandberg

Robins,IA

Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.

Overview

18
18
years of professional experience

Work History

Bartender

VenuWorks
10.2017 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Workers Comp Insurance Specialist

Radiology Consultants Of Iowa
04.2015 - Current
  • Identified and resolved patient billing and payment issues.
  • Communicated with insurance providers to resolve denied claims and resubmitted..
  • Update patient demographics
  • Enter EOB denials/zero pays
  • Answer phone calls from patients/doctors' offices/insurances
  • Contact employers/patients to get correct billing information

Front Desk Receptionist

Physiotherapy Associates
04.2006 - 03.2015
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
  • Assisted physical therapists in developing customized exercise programs for patients, leading to improved recovery outcomes.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

High School Diploma -

North High School
Sioux City, IA

Skills

  • Time Management
  • Information Confidentiality
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Medical Terminology
  • Billing and Collections Procedures
  • Statement Billings
  • Workers' Compensation Knowledge
  • Patron Rapport
  • Cash Register Operation
  • Attending Multiple Customers
  • Responsible Alcohol Service
  • Credit and Cash Transactions
  • Energetic and Outgoing

Timeline

Bartender

VenuWorks
10.2017 - Current

Workers Comp Insurance Specialist

Radiology Consultants Of Iowa
04.2015 - Current

Front Desk Receptionist

Physiotherapy Associates
04.2006 - 03.2015

High School Diploma -

North High School

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Michele Sandberg