Summary
Overview
Work History
Skills
Websites
Philanthropic Experience
Timeline
Generic

MICHELE SCARANO

Blandon,PA

Summary

A dynamic, results-driven PMO Project Manager with extensive experience in continuous improvement, risk management, cross-functional collaboration, program management, quality assurance, and strategic planning. Proven track record of driving project delivery improvements and revenue growth through Agile methodologies and strong stakeholder communications. Leverages exceptional leadership, organizational, and communication skills to foster team development, build long-term partnerships, exceed revenue targets, and deliver optimal customer experiences.

Overview

15
15
years of professional experience

Work History

Director of Operations

The Chopper Foundation
01.2019 - Current
  • Oversee all aspects of operations including fundraising, event planning, donor relations, and partnership growth
  • Developed and implemented volunteer training programs, improving volunteer retention by 40%
  • Collaborate with the board of directors to ensure strategic initiatives align with the foundation's mission

Project Manager II / Program Manager, PMO

Windstream Enterprise
01.2013 - 01.2025
  • Led cross-functional teams, delivering 95%+ of projects on time and within budget, enhancing client satisfaction and operational efficiency
  • Managed end-to-end project delivery, from initiation to closure, with a focus on scope, timeline, budget, and quality
  • Spearheaded continuous process improvements that reduced project lifecycle times by 20% through Agile practices
  • Conducted regular risk assessments, developed mitigation strategies, and resolved issues to maintain project momentum
  • Facilitated presentations and meetings with stakeholders, ensuring alignment on project progress and objectives
  • Mentored junior project managers, fostering skill development and elevating team performance

Senior Account Executive

EarthLink
01.2010 - 01.2013
  • Cultivated long-term vendor partnerships and negotiated favorable contracts, achieving a 15% cost reduction for the company
  • Drove significant sales growth by identifying customer needs and providing tailored solutions, exceeding sales targets by 25%
  • Provided strategic support to team members, promoting a collaborative and high-performing work culture

Skills

  • Project Management
  • Agile Methodologies
  • Program Management
  • Stakeholder Management
  • Cross-functional Collaboration
  • Risk Management
  • Strategic Planning
  • Client Relations
  • Sales Coaching
  • Team Leadership
  • Performance Analysis
  • Process Optimization
  • Data Analysis & Reporting
  • CRM Tools (Salesforce, Jira, SharePoint)
  • Budget & Resource Management

Philanthropic Experience

The Chopper Foundation, Oley, PA, Director of Operations, 01/01/19, Present, Oversee all aspects of operations including fundraising, event planning, donor relations, and partnership growth., Developed and implemented volunteer training programs, improving volunteer retention by 40%., Collaborate with the board of directors to ensure strategic initiatives align with the foundation's mission.

Timeline

Director of Operations

The Chopper Foundation
01.2019 - Current

Project Manager II / Program Manager, PMO

Windstream Enterprise
01.2013 - 01.2025

Senior Account Executive

EarthLink
01.2010 - 01.2013

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MICHELE SCARANO