Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Scharping

Lewistown,Illinois

Summary

Dynamic community navigator with a proven track record at Tazewell County Health Department, enhancing health program outreach and engagement. Skilled in relationship building and connecting clients with needed health services, I successfully developed partnerships that improved access to essential services, demonstrating adaptability and effective communication often in diverse environments.

Overview

18
18
years of professional experience

Work History

IBCCP Community Navigator

Tazewell County Health Department
04.2018 - Current
  • Distributed educational materials for IBCCP health programs, increasing awareness.
  • Collaborated with external partners to expand program reach and impacts.
  • Provided care coordination connecting patients to health services.
  • Collaborated with healthcare providers to connect patients to health care services and other resources.
  • Directed care coordination efforts to streamline patient navigation through health services.
  • Trained and mentored staff on best practices in patient navigation and resource utilization.
  • Established partnerships with local organizations to expand service reach and improve patient outcomes.
  • Analyzed data trends to identify gaps in service delivery, enhancing overall program effectiveness.
  • Developed and implemented outreach strategies to increase community engagement and awareness of health programs.
  • Contributed to website content updates, improving communication of program objectives and achievements.


WIC /Clinic Program Assistant

Tazewell County Health Department
03.2014 - 04.2018
  • Coordinated health program schedules and logistics to ensure efficient service delivery.
  • Implemented feedback mechanisms to improve program effectiveness and participant engagement.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Prepared clearly written and formatted documents and reports.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

IBCCP Program Assistant / Outreach Coordinator

Tazewell County Health Department
05.2007 - 03.2014
  • Managed scheduling for community outreach events, enhancing participation rates.
  • Assisted in data collection and analysis for public health assessments, improving decision-making.
  • Distributed educational materials for IBCCP health programs, increasing awareness.
  • Collaborated with external partners to expand program reach and impact.
  • Contributed to website content updates, improving communication of program objectives and achievements.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Supported planning and coordination of [Type] program and associated activities.
  • Prepared clearly written and formatted documents and reports.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
  • Developed comprehensive resource materials for program participants, leading to better program understanding and compliance.
  • Strengthened relationships with stakeholders through regular, effective communication and timely updates on program progress.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Developed and implemented outreach programs to enhance community health awareness.
  • Coordinated workshops and events, engaging diverse populations in health initiatives.
  • Collaborated with local organizations to maximize resources and outreach efforts.
  • Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
  • Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
  • Measured outcomes of outreach initiatives using established metrics, demonstrating tangible results to funders and stakeholders.
  • Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
  • Increased community engagement by organizing outreach events and coordinating with local organizations.
  • Tailored outreach messages to resonate with diverse audiences, increasing engagement across all platforms.
  • Developed partnerships with local businesses, resulting in mutual promotion and support.
  • Partnered with local organizations to expand access to social and community services.
  • Established and maintained relationships with key stakeholders.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Assessed community needs and identified resources for social and community service programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Education

General Studies

Canton High School
Canton, IL
06-1977

No Degree - General Studies

Spoon River College
Canton IL

Skills

  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Relationship building

Timeline

IBCCP Community Navigator

Tazewell County Health Department
04.2018 - Current

WIC /Clinic Program Assistant

Tazewell County Health Department
03.2014 - 04.2018

IBCCP Program Assistant / Outreach Coordinator

Tazewell County Health Department
05.2007 - 03.2014

General Studies

Canton High School

No Degree - General Studies

Spoon River College

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