Summary
Work History
Education
Skills
Languages
Writings
Timeline
BusinessDevelopmentManager
Michele Scott

Michele Scott

UX Design Intern
Oakland,California

Summary

Skilled multitasker with superior work ethic and good teamwork, and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Work History

UX Design Intern

CROP Organization
03.2023 - Current
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.
  • Facilitated successful completion of projects from concept to launch.
  • Developed and maintained relationships with key internal stakeholders.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Analyzed problems and worked with teams to develop solutions.

Human Rights Watch

National LWOP Leadership Council Member
03.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.

Intern/Director's Assistant

New Village Arts Theater
10.2022 - 03.2023
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Provided project progress updates and proposed solutions to issues.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
  • Developed and maintained relationships with key internal stakeholders.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Manager

St. John's Episcopal Thrift Shop
01.2022 - 07.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Inmate Services Coordinator

CDCR - Central California Women's Prison
09.2017 - 01.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Entered data, generated reports, and produced tracking documents.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Kept high average of performance evaluations.

HIV/Peer Health Educator

CDCR, Central California Women's Facility
08.2015 - 09.2017
  • Collaborated with local organizations to expand health services and resources.
  • Participated in health promotion campaigns to raise awareness of health issues.
  • Engaged clients in health-related activities to enhance overall well-being.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Targeted specific community groups with wellness and disease management information.
  • Developed and implemented training classes to educate team members and community residents.
  • Wrote and distributed informational materials on chronic diseases, substance abuse, and other community health concerns.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Administrative Assistant

CDCR, Central California Women's Facility
02.2002 - 04.2014
  • Managed filing system, entered data, submitted quarterly reports to Sacramento and completed other clerical tasks.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels for Facility yard.
  • Created and maintained databases to track and record customer data.
  • Developed strategies to streamline and improve office procedures.
  • Drafted correspondence and other documents for department heads in company's voice.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Executed record filing system to improve document organization and management.

AIC Lead Studio Artist

CDCR, Central California Women's Facility
04.2000 - 02.2002
  • Consulted with clients to create commissioned artwork for organizations, fund raising events and private clients.
  • Contributed to creative process through original ideas and inspiration.
  • Implemented artistic vision to give art purpose and meaning.
  • Made use of materials, such as ink, watercolors, charcoal, ceramics, acrylic paints, and pencils to create artwork and for use in on-going classes.
  • Drew illustrations and concepts for visualization, presentation and development purposes.
  • Ordered and maintained adequate supply of materials, supplies, and equipment.
  • Exercised and demonstrated use and mastery of elements of design to meet goals.
  • Created commissioned artwork for organizations and private clients.

Records Management Specialist

CDCR, Central California Women's Facility
11.1995 - 04.1999
  • Contacted document requestors and obtained additional information required to process document requests.`
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Maintained CDCR department document tracking database to follow documents' migration through processing sequence.
  • Received and categorized incoming forms and I/M Request for Interview information requests to begin document processing sequence.
  • Established, improved and reinforced document management systems to handle current and expected requirements.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Managed file archival and information retrievals.
  • Assisted in continuous improvement activities while developing and maintaining resulting documents.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Manipulated and converted documents to meet needs of individual personnel or projects.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.

Education

Google UX Design Professional Certificate - UX Design

Coursera Grow With Google
11.2023

No Degree - Communication Studies

Merced College
Merced, CA

High School Diploma -

Ventura High School
Ventura, CA
06.1982

Skills

  • Research
  • Figma
  • Framer
  • Microsoft Office Suite
  • Presentations
  • Project Support
  • Scheduling
  • Attention to Detail
  • Interpersonal and Social Skills
  • Project Management
  • Public Speaking
  • Fast Learner
  • Creative and Resourceful
  • Computer Skills
  • Talented Leader
  • Problem-Solving
  • Multitasking and Organization
  • Research and analysis
  • Professionalism and etiquette
  • Networking abilities
  • Creativity and innovation
  • Task prioritization
  • Analytical mindset
  • Quick learner
  • Self-motivation
  • Report Writing

Languages

English
Native or Bilingual
Spanish
Limited Working

Writings

My experience surviving incarceration while serving two consecutive Life Without Parole sentences developed into a passion to write and advocate for my incarcerated community.


What It’s Like to be Trapped in a Women’s Prison During a Pandemic 

https://www.elle.com/culture/career-politics/a35766530/prison-pandemic-story-michele-scott/


Why I Fight to End ‘Life Without Parole’

https://knock-la.com/why-i-fight-to-end-life-without-parole/


Doing Whatever It Takes to Create  A Prison Garden 

https://www.themarshallproject.org/2015/06/09/doing-whatever-it-takes-to-create-a-prison-garden


Restorative Justice- Envisioning a Society that Invests in People over Punishment

https://akhtarbad.medium.com/restorative-justice-envisioning-a-society-that-invests-in-people-over-punishment-6e85174e7f71 


During the Pandemic, a Prison Funeral for Our Angel 

https://www.themarshallproject.org/2020/08/13/during-the-pandemic-a-prison-funeral-for-our-angel

Timeline

UX Design Intern

CROP Organization
03.2023 - Current

Intern/Director's Assistant

New Village Arts Theater
10.2022 - 03.2023

Human Rights Watch

National LWOP Leadership Council Member
03.2022 - Current

Manager

St. John's Episcopal Thrift Shop
01.2022 - 07.2022

Inmate Services Coordinator

CDCR - Central California Women's Prison
09.2017 - 01.2019

HIV/Peer Health Educator

CDCR, Central California Women's Facility
08.2015 - 09.2017

Administrative Assistant

CDCR, Central California Women's Facility
02.2002 - 04.2014

AIC Lead Studio Artist

CDCR, Central California Women's Facility
04.2000 - 02.2002

Records Management Specialist

CDCR, Central California Women's Facility
11.1995 - 04.1999

Google UX Design Professional Certificate - UX Design

Coursera Grow With Google

No Degree - Communication Studies

Merced College

High School Diploma -

Ventura High School

Similar Profiles

  • Lamar Simms

    Lamar SimmsLamar Simms

    SDR Sales Apprentice at CROP OrganizationSDR Sales Apprentice at CROP Organization

    View Profile
  • Ron Scott

    Ron ScottRon Scott

    UX Design/Software Development Intern at CROP OrganizationUX Design/Software Development Intern at CROP Organization

    View Profile
  • Brok Merrill

    Brok MerrillBrok Merrill

    Soil Sampler at Centrol Crop ConsultingSoil Sampler at Centrol Crop Consulting

    View Profile
Michele ScottUX Design Intern