Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Seffern

Darrington,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

Driver Supervisor

IMAC - Paccar
08.2017 - Current
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Truck Driver

UNFI, United Natural Foods
02.1996 - 06.2016
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

Education

GED -

Thomas Jefferson High School
Auburn, WA
06.1988

Skills

  • Adaptive Decision Making
  • Logistics Coordination Experience
  • Driver Training Experience
  • Customer Service Orientation
  • Multitasking Capabilities
  • Time Management Proficiency
  • Problem Solving Aptitude
  • Transportation Industry Knowledge
  • Safety Procedures
  • Workplace Safety

Timeline

Driver Supervisor

IMAC - Paccar
08.2017 - Current

Truck Driver

UNFI, United Natural Foods
02.1996 - 06.2016

GED -

Thomas Jefferson High School

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Michele Seffern