Michele Sheckells
Chatham,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Dispatch Office Assistant
Dells' Plumbing Heating & A/C
Chatham, New York
05.2020 - 05.2025
- Coordinated schedules and appointments for service technicians and clients.
- Processed customer inquiries via phone, email, and in-person communication.
- Maintained filing systems and organized important company documents.
- Assisted with inventory management, tracking supplies for plumbing services.
- Supported billing processes by preparing invoices and receipts accurately.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and assisted as needed.
Education
Certified Medical Billing & Coding Specialist - Billing & Coding
Branford Hall Career Institute
Albany, NY05-2015
High School Diploma -
Hudson High School
Hudson, NY06-1980
Skills
- Verbal communication
- Organizational skills
- Critical thinking
- Communication
- Multitasking
- Customer service
- Self-Directed
- Computer skills
- Multitasking Abilities
References
References available upon request.
Timeline
Dispatch Office Assistant
Dells' Plumbing Heating & A/C
05.2020 - 05.2025
Certified Medical Billing & Coding Specialist - Billing & Coding
Branford Hall Career Institute
High School Diploma -
Hudson High School
Similar Profiles
Carlos EphraimCarlos Ephraim
Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)
Edwina TinitaliEdwina Tinitali
Office Coordinator at Fox Plumbing & Heating/Mercurio's Heating & ACOffice Coordinator at Fox Plumbing & Heating/Mercurio's Heating & AC
Brody HayesBrody Hayes
Licensed Journeyman Plumber at Elevated Plumbing & Heating/Jim Houg PlumbingLicensed Journeyman Plumber at Elevated Plumbing & Heating/Jim Houg Plumbing
Christian WoodChristian Wood
Sales and Leasing Consultant at Ruge's SubaruSales and Leasing Consultant at Ruge's Subaru
Norman LevineNorman Levine
Managing Director at Cyber Risk Partners LLCManaging Director at Cyber Risk Partners LLC