Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Michele Sherman

Sterling

Summary

Seasoned Academy Facilitator offering expertise in curriculum development and instruction. Strengths include fostering positive learning environments, implementing innovative educational strategies, and enhancing student engagement. Notable impact created in previous roles through improved academic performance and increased student satisfaction. Possess strong leadership skills with a knack for building collaborative relationships with students, faculty, and administration.

Overview

33
33
years of professional experience

Work History

Walmart Academy Facilitator

Walmart
Fulton
01.2017 - Current
  • Facilitated training sessions for new associates on company policies and procedures.
  • Collaborated with management to identify training gaps and opportunities for improvement.
  • Mentored staff on best practices for customer service and operational efficiency.
  • Organized team-building activities to promote collaboration among associates in the academy.
  • Facilitated educational activities to ensure effective learning outcomes.
  • Provided support services including tutoring or mentoring when needed.
  • Utilized technology tools such as computers, tablets, and interactive whiteboards, as appropriate.
  • Adapted instructional methods and materials to meet the varying needs of diverse learners.
  • Implemented innovative teaching strategies designed to engage learners at different levels.
  • Collaborated with other staff members to provide a comprehensive learning experience for students.
  • Encouraged team work among students to foster cooperation and collaboration.
  • Provided guidance to students regarding academic issues such as study skills, time management.
  • Ensured that all safety protocols were followed in the classroom environment.
  • Attended professional development workshops and conferences related to education trends or best practices.
  • Monitored student behavior in order to maintain a safe and positive learning atmosphere.
  • Explained goals and expectations required of trainees.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.

Human Resources Manager

Walmart
Fulton
10.1992 - 01.2025
  • Managed recruitment and selection processes for diverse roles across the organization.
  • Developed and implemented employee training programs to enhance workforce skills.
  • Oversaw employee relations, addressing concerns and fostering a positive work environment.
  • Administered payroll and benefits processes to ensure compliance and accuracy.
  • Implemented performance management systems to evaluate employee contributions effectively.
  • Collaborated with management to align HR strategies with business objectives.
  • Coordinated onboarding processes for new hires to ensure smooth integration into teams.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Created job postings, tracked applicants and maintained applicant database.
  • Identified, screened and interviewed potential employees.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Provided HR consultation services to leadership and department heads.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Ensured compliance with federal, state and local employment laws.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
  • Implemented organizational change initiatives effectively while minimizing disruption in operations.
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
  • Assisted in employee recruitment, hiring and interview processes.
  • Aligned HR policies with federal and local regulations.
  • Created and implemented employee retention strategies.
  • Reported on workplace health and safety compliance to superiors.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Helped with employee transfers and referrals.
  • Recruited new employees and built relationships, driving visibility.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.

Education

High School Diploma -

Red Creek Central School
Red Creek, NY
06-1983

Skills

  • Training facilitation
  • Educational technology
  • Learning assessments
  • Instructional design
  • Employee onboarding
  • Performance management
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Problem solving
  • Adaptability in teaching
  • Professional development
  • Feedback delivery
  • Motivational techniques
  • Online learning platforms
  • Collaborative learning
  • Employee engagement
  • Virtual training
  • Train-the-trainer
  • Workplace safety
  • Onboarding programs
  • Compliance training
  • Teamwork and collaboration

Accomplishments

  • Sam Walton Hero Award
  • Top 25 Personnel Managers/Walmart Inc.
  • Walmart Shareholders Best Practice Winner

References

References available upon request.

Timeline

Walmart Academy Facilitator

Walmart
01.2017 - Current

Human Resources Manager

Walmart
10.1992 - 01.2025

High School Diploma -

Red Creek Central School

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