Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Smith

Culpeper,VA

Summary

Diligent Clinical Informatics Specialist with 5 years of program performance analysis and clinical process expertise. Effective and organized with drive for fostering exceptional patient care and overall efficiency.

Overview

10
10
years of professional experience

Work History

ECare Physican Clinical Analyst

Sentara
Norfolk, Virginia
01.2007 - 05.2012
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions.
  • Led, facilitated and attended focus groups and meetings to strategize workflow issues.
  • Analyzed electronic health records to identify areas for care improvement and cost reduction.
  • Researched and validated clinical data.
  • Operated computer-based systems to retrieve and store information and records.
  • Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Influenced care outcomes by implementing improvements and optimizing health information technology.
  • Served as liaison between end-users and health IT team.
  • Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
  • Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
  • Incorporated quality improvement and safety-enhancing methodologies and tools to improve workflow processes,
  • Employed methods of identifying information, business and technical requirements to meet user complex and unique health information and technology needs.

School Nurse

Hampton City Public Schools
Hampton, Virginia
08.2002 - 01.2007
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Oversaw health services for school of 600 students and faculty.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Performed health screening for students and faculty by conducting Mandatory Hearing and Vision evaluations.
  • Participated in development of school safety plans to address areas of concern.
  • Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising Staff with medication training for students..
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints and current symptoms.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Pediatric Registered Nurse

Sentara Potomac Hospital
Woodbridge, Virginia
03.1996 - 10.1996
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Performed routine wound care and dressing changes on schedule.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
  • Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.
  • Monitored ongoing metrics for children with chronic health conditions, both remotely and within office settings.
  • Provided bedside care and treatment for patients in Pediatric/Surgical units.
  • Helped young patients feel comfortable with procedures and immunizations.
  • Provided educational support to patients and families to inform them of procedures.
  • Advocated for and strived to protect health, safety and rights of patient.

Education

Associate of Science - Nursing

Northern Virginia Community College
Annandale, VA
05.1993

Skills

  • Clinical Data Analysis
  • User Experience
  • User Training
  • Clinical Development
  • User Acceptance Testing (UAT)
  • Training Junior Team Members
  • Client Requirements
  • Complex Problem-Solving
  • Project Deadlines
  • Bug Fixes
  • Work Breakdown Structure (WBS)
  • Special Projects
  • Computer Software
  • Process Integration
  • Production Work
  • Reporting Requirements
  • Methodology Implementation
  • Project Implementation Processes
  • Electronic Medical Record (EMR) Systems

Timeline

ECare Physican Clinical Analyst

Sentara
01.2007 - 05.2012

School Nurse

Hampton City Public Schools
08.2002 - 01.2007

Pediatric Registered Nurse

Sentara Potomac Hospital
03.1996 - 10.1996

Associate of Science - Nursing

Northern Virginia Community College

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Michele Smith