Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Michele Spoon

Michele Spoon

Redding, CA,CA

Summary

Compassionate PCA with experience at Arcadia Health Care, skilled in personal hygiene assistance and emotional support. Proven ability to enhance patient comfort and safety while fostering strong relationships with families. Demonstrated teamwork and effective communication, ensuring compliance with HIPAA and maintaining high standards of care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

PCA

Arcadia Health Care
02.2012 - 12.2012
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.

Checker

Ace Hardware Stores
04.2006 - 12.2007
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Processed both cash and card purchases and returns.
  • Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.

Barista

Turtle Bay Cafe
04.2006 - 12.2007
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Education

Shasta High School
Redding, CA

Graduate Certificate - Medical Assistant

Institution of Technology
Redding

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • HIPAA compliance
  • Vital signs monitoring
  • Medical terminology
  • Daily living assistance
  • Patient documentation
  • CPR certification
  • Team collaboration

Certification

California Certified Medical Assistant

CPR Certified

Timeline

PCA

Arcadia Health Care
02.2012 - 12.2012

Checker

Ace Hardware Stores
04.2006 - 12.2007

Barista

Turtle Bay Cafe
04.2006 - 12.2007

Shasta High School

Graduate Certificate - Medical Assistant

Institution of Technology

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