Michele Stevens
Benicia,CA
Summary
Seeking a full-time position outside of the service industry that offers professional challenges utilizing interpersonal strengths, allowing for growth. One that requires excellent time management and problem-solving skills. One that benefits from a good attitude and great customer service. One that utilizes the following skills:
- Allows for professional and personal growth
- Requires a detail-oriented team player with strong organizational skills
- Prefers someone with the ability to handle multiple projects simultaneously with a high degree of accuracy
- Wants an independent worker who gets along well with others
- Needs someone who works well under pressure
Overview
15
15
years of professional experience
Work History
Bartender/Server
Dead Fish
02.2022 - 06.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Inventory bi-weekly of all products and bar tools. Using Excel spread sheet for inventory to adjust for next order.
- Rotating kegs and adjusting worksheets to meet needs for next order. Intaking orders and checking off/comparing work orders with packing lists/delivery company.
- Kept bar presentable and replenished to meet customer and staff needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender/Server
Back Forty Texas Bbq Roadhouse & Saloon
03.2015 - 02.2022
- As bartender served room with 16 seat bar top, 7 tables. Catering : gathering product, setting up event, serving event, closing down, and unpacking at restaurant. Worked with banquet manager to coordinate event set up and close down.
- Completing itemized bar inventory, adjusting orders for upcoming week.
- Every evening taking inventory of product on floor and replenishing what is needed for next day, communicating anything shortages so it could be ordered/prevent shortages
- Top sales for restaurant, up-sold liquor and specials. Received employee of the quarter two times. 100% score on "Secret Shopper".
- Bartending supported needs of 10+ person wait staff, making drinks in a timely ticket time, gathering all drinks in order per ticket and preparing for server to pick up.
Shift Manager
Starbucks
09.2008 - 07.2014
- Trained and mentored new employees to maximize team performance.
- Sent to underperforming stores as damage control to meet health department standards.
- Performed to company standards and compliance requirements for operations and cleanliness of store.
Education
Some College (No Degree) - Nutrition
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
Alhambra High School
Martinez, CA06.2006
Skills
- Energetic and friendly customer service
- Multitasking
- Problem Solving
- Independent and works well with others
- Strong communication skills
- Detail Oriented
- Strong organizational skills
- Good product knowledge
- Able to perform inventory duties accurately and efficiently
References
Mike Warren; Owner The Back Forty (925)250-9869
Ron Bower; The Dead Fish (925)382-4464
Dani Mercado; Manager The Back Forty (925) 935-1440
Justin Shilts; Manager Starbucks (925)408-5024
Timeline
Bartender/Server
Dead Fish
02.2022 - 06.2023
Bartender/Server
Back Forty Texas Bbq Roadhouse & Saloon
03.2015 - 02.2022
Shift Manager
Starbucks
09.2008 - 07.2014
Some College (No Degree) - Nutrition
Diablo Valley College
High School Diploma -
Alhambra High School