Michele Sutherland
Monroe,NC
Summary
Dynamic Business Development Manager, excelling in relationship building and strategic planning. Expert in driving revenue growth through customized solutions and compelling sales presentations, resulting in a significant increase in client acquisition and retention. Adept at leveraging CRM management to enhance customer service and account growth. Previously I was highly successful in the insurance industry for over 20 years and still carry all licenses.
Overview
24
24
years of professional experience
Work History
Business Development Manager
Cutter Diamond Products
Charlotte, NC
06.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Kept meticulous client notes and updated account information in company CRM.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Insurance Producer
Todd Houser - State Farm
Portland, OR
10.2000 - 06.2024
- Conducted thorough needs assessments for prospective and existing clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
- Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
- Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
- Exceeded sales goals
Education
Some College - Architecture
Montana State University
Bozeman, MTAssociate Of Arts - Architectural Drafting
Casper College
Casper, WYSkills
- Business development and planning
- Business development
- Decision-making
- Team leadership
- Relationship building and management
- Strategic planning
- Customer service
- Sales and marketing
- Sales presentations
- CRM management
- Revenue development
- Territory management
- Superb communication and negotiation skills
- New business development
- Prospect targeting
- Training and development
- Networking strength
- Forecasting
- Sales and market development
NC/SC Insurance Licenses
Life/Health
Property/Casualty
Timeline
Business Development Manager
Cutter Diamond Products
06.2024 - Current
Insurance Producer
Todd Houser - State Farm
10.2000 - 06.2024
Some College - Architecture
Montana State University
Associate Of Arts - Architectural Drafting
Casper College