MICHELE TAN
Sacramento,CA
Summary
I have devoted my professional life in the dental field at the age of 18. However, in the year of 2019, I made a deliberate shift in my career trajectory to the realm of medical sales, a domain that resonates more profoundly with my personality and professional principles. Throughout my journey, I have consistently exhibited profound client management capabilities and an innate ability to tackle complex challenges. My track record speaks volume, showcasing outstanding achievements in expanding territories and fostering unparalleled client satisfaction. As a consummate professional, I hold steadfast to my core values and exemplify an unwavering work ethic.
Overview
6
6
years of professional experience
Work History
Nationwide Business Development
Biote
10.2024 - Current
- Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
- Conducted market research to identify new opportunities for business expansion and diversification.
- Managed contract negotiations with vendors and suppliers, securing favorable terms for the company's benefit.
- Led proposal development efforts, crafting compelling pitches that successfully secured new contracts and projects.
- Collaborated with cross-functional teams to ensure seamless delivery of products or services, enhancing customer satisfaction levels.
- Analyzed competitor strategies to develop countermeasures that ensured continued market dominance.
District Manager Medical Sales
Biote Medical
09.2022 - 10.2024
- Recruited suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills
- Effectively conducting physicians, staff and patient training in the areas of Biote's business protocols, specifically, marketing, financial therapy, forms, and patient seminar
- Prospecting new leads and identifying quality sales prospects from active leads
- Attending marketing and sales events for prospects and current customers
- Working with customers for sales referrals with new prospects
- Updating all relevant sales activities in the Company's CRM system
- Closing sales accurately and effectively each month to meet and exceed targets
- Responding to all emails received from the customer in a timely manner
- Cultivated and maintained mutually productive partnerships with practitioners to grow new and current practices while maintaining patient retention levels of 60% or better
- Provided technical, educational, and provider partner support
Dental Sales Representative
Hiossen Implant
03.2019 - 09.2022
- Cultivates new sales prospects and expands customer opportunities to achieve sales growth of Hiossen products
- Conducts all and other activities aimed at achieving sales quota and goals for the assigned accounts and territory
- Develops sales activity plans to optimize sales activities and achieve target sales performance
- Constantly recruiting and scheduling dentists and other dental professionals to attend Hiossen seminars
- Ensures collection of outstanding Accounts Receivables from customers in conjunction with other departments
- Attends and satisfactorily completes Hiossen product training programs, attaining the ability to demonstrate required product and technical knowledge
- Provide competitive information such as bid situations, pricing data, or binding arrangements in order to establish negotiated pricing contracts for assigned products
- Perform product demonstrations, installations, and application support
- Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products to the quality and safety testing market
- Coordinates all issues with clients between sales, service, support, customer services, marketing and finances
- Reaching my monthly sales and contract goals
Education
Bachelor of Science -
University of Southern California
Los Angeles, CA06.2013
Associate of Science -
Sacramento City College
07.2009
High School Diploma -
Elk Grove High School
Elk Grove, CA07.2006
Skills
- Exceptional computer and mobile computing skills
- Very high referral rate from existing clients
- Has worked large and small regions
- Great judgment and decision making
- Persuasion
- Customer acquisition and prospecting efforts
- Development of customer relationships
- Inventory Management
- Robust communication skills
- Team player
- Strong work ethic
- Willingness to learn
- Data Verification
- Critical Thinking
- Microsoft Office
- Time Management
- Excellent negotiation and customer communication skills
Accomplishments
- Exceeded quarterly objectives by as much as 65% on a regular basis.
- Created system training program, resulting in new customers. .
- Increased yearly revenue by 60 % in 2023.
- Brought in 15 new customers in 2023 , with a total value of $800k
Timeline
Nationwide Business Development
Biote
10.2024 - Current
District Manager Medical Sales
Biote Medical
09.2022 - 10.2024
Dental Sales Representative
Hiossen Implant
03.2019 - 09.2022
Bachelor of Science -
University of Southern California
Associate of Science -
Sacramento City College
High School Diploma -
Elk Grove High School
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