Summary
Overview
Work History
Education
Skills
State
City
Quote
Timeline
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Michele Van Sise

Michele Van Sise

Denver,CO

Summary

Store Manager seeking a customer service-oriented position. I am confident in my abilities to communicate effectively and professionally, Complete tasks quickly, and maintain a high quality of standards. These skills and my experience in the health care industry is a valuable asset that I can bring to any position.

Overview

18
18
years of professional experience

Work History

Front End Manager and Sale Associate

ClearSpring Pharmacy
05.2015 - Current
  • As the Front-End Manager, I am responsible for maintaining the retail portion of the pharmacy, having extensive knowledge of product and software, ordering all products for the store, maintaining patient profiles, all while providing excellent customer service to our patients and providers
  • I also work with physicians directly to provide specific products for their patients
  • My daily tasks require that I work quickly to assist patients both in person and on the phone
  • I am accustomed to tight deadlines and pride myself in my ability to prioritize tasks to ensure all projects are completed on time
  • I use my communication and problem-solving skills to assist our customers and physicians
  • I order all supplies for the Pharmacy, the Front-End and the break room.
  • My experience has allowed me to advance into any situation with confidence
  • I work well with management and my peers to find unique solutions to tackle any issue that may arise
  • At ClearSpring Pharmacy, I have mastered being able to complete many tasks simultaneously, have good attention to detail, work quickly, analyze situations, abate complications, and welcome any challenge that I have not already met.

Health and Beauty Department Manager

Natural Grocers by Vitamin Cottage
07.2011 - 05.2015
  • As the Health and Beauty Department Manager, I was responsible for not only the Health and Beauty department, but the entire store
  • At Natural Grocers I was ranked one of the top sales performers in the company by providing excellent customer service, streamlining daily operations, and introducing new procedures
  • I was responsible for making sure the entire store remained clean, adequately stocked, and ran smoothly
  • I was responsible for ordering all products in my department, receiving all deliveries, managing inventory, price fluctuations, and training new employees
  • I ran daily sales reports and prepared deposits
  • My position as a department manager showed me the value of flexibility, hard work, and learning new skills.

Assistant Department Manager

Earthlight Natural Foods
03.2007 - 07.2011
  • As the Assistant Department Manager, I was responsible for sales, training, store maintenance, and project implementation
  • I began my employment with this company as a sales associate
  • I used my previous customer service experience as a waitress to create a pleasant retail environment
  • I had many professional mentors at this company; I learned effective sales methods, enhanced customer service skills, and store management
  • They showed me the importance of maintaining a healthy fast pace with an attention to detail
  • Additionally, they showed me how important it was to have meaningful interactions with my customers and coworkers, as well as to achieve the objectives outlined by corporate leadership
  • This is something I strive for each day.

Education

High School Diploma -

Seminole High School
Seminole, FL

Skills

  • Compliant with HIPPA guidelines Excels at delivering customer service in an upscale environment Maintains high level of integrity Highly organized Self-starter Attention to detail Can handle multiple tasks simultaneously Handles stressful situations professionally Prioritizes and manages time effectively Good follow up Enters new client information for pharmacy and retail utilizing POS Updates new inventory items for the POS Thorough understanding of Catapult and QS1 POS systems Proficient in QS1 NRX system, as well as much of the Microsoft suite

State

Colorado

City

Denver

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Front End Manager and Sale Associate

ClearSpring Pharmacy
05.2015 - Current

Health and Beauty Department Manager

Natural Grocers by Vitamin Cottage
07.2011 - 05.2015

Assistant Department Manager

Earthlight Natural Foods
03.2007 - 07.2011

High School Diploma -

Seminole High School

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Michele Van Sise