Michele Velasquez

• Promote a positive work environment through effective communication, teamwork, and conflict resolution strategies.
• Maximize patient satisfaction through empathetic listening, addressing concerns, and fostering strong relationships.
• Manage staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
• Complete and manage payroll processing
• Participate in quality improvement initiatives to improve patient care.
• Evaluate patient histories, complaints, and current symptoms.
• Serve as a clinical resource to staff, patients and families.
• Perform head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
• Conduct in-service training sessions for nursing staff and medical assistants to enhance their skills and stay up-to-date on best practices in the field.
• Collaborate with physicians during rounds for timely decision-making regarding treatment plans and adjustments in care as needed.
• Identify areas for cost reduction without compromising patient safety or quality of care through careful resource allocation.
• Evaluate emerging technologies and their potential applications in clinical settings, advocating for the adoption of tools that enhance efficiency and improve patient outcomes.
• Coordinate departmental operations according to administrative, legal and medical guidelines.
• Administer performance evaluations and probationary reviews to assess nursing personnel.
• Evaluate staff's performance and develop education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
• Oversee training, staffing and education of all nurses and medical assistant staff.
• Supervise team of 6 nurses and 20 medical assistants.
• Interact effectively with department managers to promptly correct problems and improve services.
• Foster improvement in staff development, personnel training, and standards of patient care.
• Develop, implement and monitor clinical protocols and standards of care.
• Implement and monitor infection control protocols.
• Monitor clinical staff performance and provide feedback.
• Create educational materials for staff and patients.

• Manage team of 40 nurses effectively and efficiently
• Oversee daily operations
• Delegate tasks
• Act as department resource, mentor, and support in environment to facilitate excellent nursing practice
• Provide hands on nursing care on both Women's Services and Labor & Delivery as needed.
• Promote teamwork
• Ensure regulatory compliance
• Supervise, direct, and motivate high-quality performance from nursing staff.
• Perform real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
• Develop departmental goals and objectives to improve satisfactory rating with patients.
• Investigate and independently resolve complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Coordinate and implement in-service educational programs focusing on safety and adherence to protocols.
• Manage staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
• Develop strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
• Participate in hiring process, coaching, and termination of staff and yearly appraisals. Provide direct supervision, ongoing staff development and continuing education to employees.
• Review department performance and adjust coverage to compensate for changing conditions
• Create work schedules for multiple shifts to confirm complete floor coverage
• Conduct routine facility inspections, identify areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations

• Support nurse manager in operating unit by controlling quality of service, cost effectiveness, and patient safety.
• Serve as role model and preceptor.
• Encourage culture that promotes teamwork and collaboration.
• Ensure unit runs efficiently as per standards and regulations.
• Retention of records.
• Delegate tasks, make shift assignments, and provide support to staff.
• Educator for skills fair.
• Problem solving skills.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Supervised and managed daily scheduling, tasking, and administration.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Conducted daily shift briefs to inform staff of changes in patient care assignments
• Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy
• Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery
• Circulator for Cesarean Sections and D&C's
• Recovery of spinal anesthesia patients

• Collaborated well with physicians and other health care providers to ensure best plan of care for each patient and modify as needed to meet changing needs of mother, newborn and family
• Use of strong professional judgement, critical thinking and fast decision-making skills
• Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
• Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
• Responded to emergency situations such as pre-eclampsia, preterm labor, and fetal distress.
• Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
• Supported physicians in both planned and emergency Cesarean section procedures.
• Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
• Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
• Developed and implement strategies to improve labor and delivery processes and patient outcomes.
• Performed vital signs checks and administered vaccinations to infants following birth
• Conducted comprehensive physical assessments and assisted with pain management
• Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit
• Developed and implemented strategies to improve labor and delivery processes and patient outcomes
• Communicated with healthcare team members to plan, implement and enhance treatment strategies
• Educated family members and caregivers on patient care instructions
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
• Managed patients recovering from medical or surgical procedures
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
• Implemented care plans for patient treatment after assessing physician medical regimens
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
• Performed triage on incoming patients and determined severity of injuries and illnesses

Same as previous CNII position

• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
• Conducted daily shift briefs to inform staff of changes in patient care assignments
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
• Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
• Monitored nursing care, patient assessment processes, and treatment implementations
• Supervised and managed daily scheduling, tasking, and administration
• Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust
• Implemented quality patient care techniques to align with safety, health, and organizational regulations
• Developed and implemented specific nursing care plans to cater to individual patient needs
• Assisted in development and implementation of new policies and procedures to improve healthcare quality
• Managed patients recovering from medical or surgical procedures
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities

• Competent and experienced with high-risk pregnancies and deliveries
• Demonstrated time management and organization while safely and efficiently caring for laboring, postpartum and newborn patients
• Routine care of postpartum and surgical patients
• Performed well baby care, including blood glucose tests, bilirubin, hearing screens and assisting physicians with circumcisions
• Assisted patients with breastfeeding

• Specialized in Orthopedics, Neurology, Eye Surgery, and TURP