Summary
Work History
Education
Skills
Timeline
Generic

Michele Vohs

Urbandale,IA

Summary

Skilled in remote assistance and customer service, I excelled at Access2Care by swiftly adapting to new technologies and processes, significantly enhancing customer satisfaction. My friendly demeanor and professional approach, coupled with a strong background in customer support, have consistently improved service delivery and resolved issues efficiently.

Work History

Remote Customer Service

Access2Care
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Adapted quickly to changes in business processes or technology updates, minimizing any impact on the level of service provided to customers.
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Increased customer satisfaction by providing timely and effective remote support services.

Customer Service Representative

Intoxalock Ignition Interlock
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Adapted quickly to changes in business processes or technology updates, minimizing any impact on the level of service provided to customers.
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Increased customer satisfaction by providing timely and effective remote support services.

Education

Received Approximately 30 Credit Hours - Medical Billing/Secretarial

Savannah Vocational School
Savannah,GA

Skills

  • Promote services
  • Friendly customer service
  • Remote assistance capabilities
  • Customer support and service
  • Reliable customer service
  • Professional customer service
  • Remote control
  • Service-focused mindset
  • Customer needs
  • Personal service experience
  • Customer service background
  • Customer satisfaction focus
  • Remote support management
  • Transportation services
  • Data quality services
  • Window customer service

Timeline

Remote Customer Service

Access2Care

Customer Service Representative

Intoxalock Ignition Interlock

Received Approximately 30 Credit Hours - Medical Billing/Secretarial

Savannah Vocational School

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Michele Vohs