Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Michele Walters

Medical Assitant
Cape Coral,FL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Passionate about patient care and truly helping people. Team player, always will to help my co-workers.

Overview

1
1
Certification
2
2
years of post-secondary education
6
6
years of professional experience

Work History

Medical Assistant

Lee Health
Cape Coral, FL
1/19/20 - Current
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Prepared initial patient charts for admission.
  • Tested and recorded blood glucose levels.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.

Supervisor

Sam's Club
Cape Coral/Fort Myers, FL
09.2012 - 01.2019
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Oversaw frequent store recoveries to keep sales floor organized and presentable.
  • Developed sales strategies and established procedures for new employees.
  • Organized and coordinated sales team schedules to align obligations for both clients and company.
  • Built and maintained rapport with store personnel to effectively meet company and client objectives.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Arranged items in favorable positions and areas of store for optimal sales.
  • Directed smooth merchandising of products to engage customers and promote sales.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Education

Associate of Science - Nursing

Rasmussen University
Fort Myers
07.2020 - Current

Certified - Medical Assisitant

Cape Coral Technical College
Cape Coral, FL
01.2018 - 12.2018

Skills

    EMR / EHR

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Certification

CCMA - Certified Clinical Medical Assistant

References

Dr. Hannah James

Cape Coral, FL

920-809-2998

Megan Demoss

Cape Coral, FL

239-357-7275

Jessica Casciano

Fort Myers, Fl

239-288-1780

Timeline

Associate of Science - Nursing

Rasmussen University
07.2020 - Current

Certified - Medical Assisitant

Cape Coral Technical College
01.2018 - 12.2018

Supervisor

Sam's Club
09.2012 - 01.2019

Medical Assistant

Lee Health
1/19/20 - Current

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Michele WaltersMedical Assitant