Michele Walters
Medical Assitant
Cape Coral,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Passionate about patient care and truly helping people. Team player, always will to help my co-workers.
Overview
1
1
Certification
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Medical Assistant
Lee Health
Cape Coral, FL
1/19/20 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Prepared initial patient charts for admission.
- Tested and recorded blood glucose levels.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
Supervisor
Sam's Club
Cape Coral/Fort Myers, FL
09.2012 - 01.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Oversaw frequent store recoveries to keep sales floor organized and presentable.
- Developed sales strategies and established procedures for new employees.
- Organized and coordinated sales team schedules to align obligations for both clients and company.
- Built and maintained rapport with store personnel to effectively meet company and client objectives.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Arranged items in favorable positions and areas of store for optimal sales.
- Directed smooth merchandising of products to engage customers and promote sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Promoted exceptional customer service by engaging clients on sales floor.
- Effectively coached team members to reach weekly and monthly sales goals.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Associate of Science - Nursing
Rasmussen University
Fort Myers 07.2020 - Current
Certified - Medical Assisitant
Cape Coral Technical College
Cape Coral, FL 01.2018 - 12.2018
Skills
EMR / EHR
Simple dressings
Lab equipment operation
Maintaining liquid nitrogen tanks
Patient Scheduling
Electronic health records
Point of care testing
Ambulating and repositioning patients
Compassionate caregiver
CPR
Companionship and emotional support
Knowledge of EKG rhythm interpretation
Efficient and reliable team player
Certification
CCMA - Certified Clinical Medical Assistant
References
Dr. Hannah James
Cape Coral, FL
920-809-2998
Megan Demoss
Cape Coral, FL
239-357-7275
Jessica Casciano
Fort Myers, Fl
239-288-1780
Timeline
Associate of Science - Nursing
Rasmussen University
07.2020 - Current
Certified - Medical Assisitant
Cape Coral Technical College
01.2018 - 12.2018
Supervisor
Sam's Club
09.2012 - 01.2019
Medical Assistant
Lee Health
1/19/20 - Current