Michele Warren
Great Meadows,NJ
Summary
Forward-thinking and outgoing team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Supervisor of Operations
ExxonMobil Research And Engineering
01.2024 - Current
- Supervisor of Physical & Chemical Testing
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Implemented cost-saving measures such as renegotiating contracts with vendors or leveraging economies of scale to reduce overall expenditures.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Completed bi-weekly payroll for 22 employees.
Lead - Senior Research Technician
ExxonMobil Research And Engineering
03.2011 - 12.2023
- Expert in Thermal Analysis - TGA, DSC, DTA
- Key contact for Analytical Characterization - Chemisorption, TPR/TPO/TPS, TGA-MS, etc.
- Authored and co-authored patents, publications, and memos, showcasing the validity and importance of conducted research.
- Contributed innovative ideas that led to successful patent applications demonstrating company commitment towards intellectual property growth.
- Streamlined lab processes for improved efficiency and accuracy in data collection.
- Enhanced research quality by implementing advanced laboratory techniques and protocols.
- Improved collaboration between departments by participating in interdisciplinary meetings focused on aligning goals across various teams.
- Investigated alternative methods of sample preparation which led to more accurate outcomes from experimental tests.
- Optimized laboratory workflows for increased productivity and reduced wasted resources.
- Maintained detailed documentation of methodologies, observations, and results for future reference and reproducibility purposes.
- Coordinated with research and development team to support production and boost efficiency.
- Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Developed new protocols and improved existing laboratory processes.
- Interpreted laboratory results to provide technical advice to scientists.
- Developed new experimental procedures, resulting in more reliable results and faster project completion.
- Mentored junior research technicians, fostering a collaborative and supportive work environment.
- Collaborated with cross-functional teams to drive innovation and problem-solving within the organization.
Senior Research Technician
ExxonMobil Research And Engineering
09.2009 - 03.2011
- Assisted with equipment maintenance schedules ensuring optimal performance during crucial experiments.
- Participated in regular training sessions to ensure up-to-date knowledge of emerging technologies relevant within the field.
- Coordinated with research and development team to support production and boost efficiency.
Education
Master of Science - Chemistry
North Carolina Wilmington
Wilmington2016
Business Foundations Certificate
Cameron School of Business
Wilmington2016
Bachelor of Science - Forensic Science
Seton Hill University
Greensburg, PA05.2009
Skills
- Team Development and Evaluation
- Expert in Thermal Analysis
- Turn-around Time Reduction
- Cross-Functional Collaboration
- Maintenance Oversight
- Recruitment and hiring
- Regulatory Compliance
- Team Leadership
- Operations Management
- Performance Improvement
- Quality Assurance
- Coaching and Mentoring
- Documentation and control
Community Engagement
President of Township Recreation Commission
Work with other Liberty township members to provide youth with access to sports, community events and new collaboration efforts with clubs/leagues
Timeline
Supervisor of Operations
ExxonMobil Research And Engineering
01.2024 - Current
Lead - Senior Research Technician
ExxonMobil Research And Engineering
03.2011 - 12.2023
Senior Research Technician
ExxonMobil Research And Engineering
09.2009 - 03.2011
Master of Science - Chemistry
North Carolina Wilmington
Business Foundations Certificate
Cameron School of Business
Bachelor of Science - Forensic Science
Seton Hill University
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