Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Michele Westbrook

General Manager
Ellenwood,GA
Michele Westbrook

Summary

Dynamic General Manager at Meritage with a proven track record in operations management and team leadership. Enhanced revenue through strategic planning and effective budget control, while fostering a motivated workforce. Skilled in P&L management and customer relations, driving long-term success and loyalty among clients and partners.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of training in a dynamic, fast-paced settings. Have trained other General Managers as well as District Managers ..

Overview

26
years of professional experience
1
Certification

Work History

Meritage

General Manager
02.1999 - Current

Job overview

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Boosted revenue through strategic planning and execution.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

George High Schiool
Atlanta Georgia

University Overview

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Training and coaching
  • Team leadership
  • Customer relations
  • Inventory control
  • Verbal and written communication
  • Staff training and development
  • P&L management
  • Labor cost controls
  • Customer retention
  • Consistently meet goals
  • Staffing
  • Performance evaluations
  • Expense control
  • Effective leader
  • Time management
  • Training and development
  • Relationship building
  • Staff training/development
  • Goal setting
  • Employee scheduling
  • Administrative skills
  • Employee development
  • Workflow planning
  • Recruitment
  • Operations oversight
  • Performance analysis
  • Cost reductions
  • Sales analysis
  • Sound judgment

Certification

ServSafe

Timeline

General Manager
Meritage
02.1999 - Current
George High Schiool