Michele A. Collins
District Heights,MD
Summary
Well-qualified nursing professional bringing 19 years of medical care and case review experience. Well-organized and diligent with an analytical mindset.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nurse Specialist I
District Of Columbia Department Of Health
05.2021 - Current
- Conduct on-site surveys of Medicare-Medicaid-certified long-term care health facilities to determine federal and state regulations compliance
- Surveys were conducted individually and with a team of surveyors
- Investigate complaints against long-term care health facilities as assigned using the Center for Medicare and Medicaid Services survey guidelines
- Maintain working knowledge of state and federal regulations with health care providers, the public, peers, and supervisors, and apply them accurately to the survey process
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicate the non-compliance issues with key personnel throughout the site review and the exit conference to ensure an understanding of the deficiencies cited
- Complete associated written reports and make recommendations as required in a manner appropriate to substantiate the findings of investigations
- Conduct follow-up visits and monitoring surveys to ascertain if long-term care health facilities implemented plans of correction to resolve deficient practices
- Maintain effective professional interpersonal communication
- Complete required job-related reports, including work time reports, travel logs, and vehicle logs, promptly
- Attend and participate in job-related meetings and ongoing in-service training programs as directed.
Diabetes Resource Nurse/Certified Diabetes Care and Education Specialist
Kaiser Permanente
04.2017 - 04.2021
- Care Manager for a panel of 150+ newly diagnosed and established patients with diabetes
- Coordinated care within HMO for patients with diabetes, which included assisting and teaching patients how to manage diabetes through lifestyle changes (diet and exercise), making medication adjustments, monitoring blood glucose levels, scheduling and maintaining patient appointments, entering lab orders, consulting with patient's providers for medication adjustments, and requesting refills for patient's diabetes medications
- Promoted available resources and connected diabetes patients with services within HMO.
- Monitored health trends and data to identify health concerns and develop related health education initiatives.
- Trained and educated new and established diabetes patients in individual and group class settings to manage diabetes
- Obtained physician's order for medications and treatment as necessary
- Monitored medication and immunizations as directed by a licensed physician or Nurse Practitioner
- Counseled patients on how to make recommended and physician-approved medication adjustments to insulin and oral diabetes medications
- Provided training for patients using insulin pumps, continuous glucose monitors, basal-bolus therapies, insulin pens, and syringes
- Obtained prior authorization for prescriptions and supplies for patients.
Professional School Nurse
Prince Georges County Public Schools, Oxon Hill High School
08.2014 - 03.2017
- Provided professional nursing services for students, including first aid for injuries and care of ill students
- Maintained a safe and orderly environment in the school health room and on school property
- Identified and assessed students' acute and chronic health problems, particularly concerning communicable diseases, chronic disorders, and acute conditions
- Applied the nursing process in assessing, developing, and implementing care plans that address the needs of students with health conditions in the school setting
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Documented students' visits in the school health room, including all injuries that occur on school property during the school day, using the school health electronic record system
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Obtained physician's order for medications and/or treatment as necessary
- Administered and monitored medication and immunizations as directed by a Maryland licensed physician or Nurse Practitioner
- Provided individual teaching and support to students attempting to become independent in managing health-related conditions
- Provided counseling and guidance and made appropriate referrals for services needed by students with health-related conditions
- Acted as a resource for health information for students, parents and guardians, and staff
- Maintained a current list of students with identified health conditions
- Informed Principals and teachers of the health needs of individual students while maintaining student confidentiality
- Attended multidisciplinary school-based meetings
- Verified accurate records of any delegated nursing duties to unlicensed staff remain on file with the school's administration and Nurse Manager
- Participated in development of school safety plans to address areas of concern.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Coordinated closely with the designated school-level lead of Prince George's County Health Department (PGCHD) and Nurse Manager in the reporting and management of reportable infectious disease investigations and outbreaks to ensure that the leadership team was provided verifiable and accurate information and data regularly through the case investigation and disease outbreak;
- Attended professional development and in-service workshops
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Worked closely with the School Budget Manager and Nurse Manager to maintain an adequate stock of first aid equipment and medical supplies in the school health room.
Certified Diabetes Educator/Registered Nurse
Children's National Medical Center, CNMC
09.2005 - 03.2017
- Provided diabetes education and care of children and adolescents newly diagnosed with diabetes and established patients with diabetes and their families.
- Trained and educated new patients and families in group and individual class settings and inpatient and outpatient settings.
- Conducted Diabetes Self Monitoring Education (DSME) and nutrition clinics.
- Provided training and day-to-day counseling for new and established patients using insulin pumps, basal-bolus therapies, insulin pens, and syringes.
- Employed knowledge in growth and development principles to provide care appropriate to age of patients.
- Counseled patients and families on how to make insulin adjustments.
- Trained and educated community nurses, school nurses, hospital staff nurses, and new staff members of the diabetes team on how to care for children and adolescents with diabetes.
- Built rapport with patients and members of patients' support systems.
- Provided care management for patients at a diabetes camp with the physician and camp counselors.
- Delegated tasks to trained camp counselors.
- Obtained prior authorization for prescriptions for patients.
- Served as a CNMC Shared Nursing Leadership Information and Technology Council member from 2013-2014.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Presented poster entitled "Identifying Insulin Medication Errors in the Hospital Setting" at CNMC Pediatric Trends conference June 2008.
- Submitted Grant Proposal to the Board of Visitors for the Diabetes Mentoring Program in November 2008.
Certified Diabetes Educator/Registered Nurse (PRN)
Children's National Medical Center
08.2014 - 03.2017
- Provided for diabetes education and care of children and adolescents newly diagnosed with diabetes and their families.
- Trained and educated new patients and families in an inpatient setting.
- Provided training and day-to-day counseling for new patients using insulin pumps, basal-bolus therapies, insulin pens, and syringes.
- Counseled patients and families on how to make insulin adjustments.
- Issued diabetes-related treatment information and dietary plans.
- Obtained prior authorization for prescriptions for patients.
- Reinforced education and health information with patients and answered medical questions or referred to physician.
Registered Nurse, Pediatric Hematology/Oncology Staff Registered Nurse
Children's National Medical Center, CNMC
08.2003 - 09.2005
- Managed care for pediatric hematology/oncology patients from admission to discharge.
- Organized and administered care to 3-4 pediatric patients on the hematology/oncology unit each shift.
- Organized and provided care for 1-2 pediatric inpatients with recent bone marrow transplants.
- Administered chemotherapeutic agents to cancer patients in inpatient and outpatient settings.
- Administered blood products to patients in inpatient and outpatient settings.
- Administered parenteral nutrition to patients in inpatient and outpatient settings.
- Provided dressing changes and wound care to inpatients.
- Provided and educated patients and families on central line care.
- Updated patient charts with data such as medications to keep records current and support accurate treatments..
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Delegated tasks to Patient Care Technicians.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Education
Bachelor of Science - Nursing
University of Maryland School of Nursing
Baltimore, MD05.2003
Bachelor of Science - Biology
Howard University
District Of Columbia05.1995
Skills
- Quality Control Procedures
- Maintaining Patient Safety Standards
- Patient Health Information Access
- Glucose Testing
- Microsoft Office
- CPR,AED and First Aid Certified - BLS
- Surveyor Minimum Qualifications Test (SMQT) Certified
- Registered Nurse for 17 years in inpatient and ambulatory care settings
- Pediatric Nurse for 13 years
- Adult Nurse for five years
- Professional School Nurse for three years
- Certified Diabetes Care and Education Specialist (CDCES) for 12 years
Certification
- Certified CPR,AED, and First Aid Instructor, - 2 years
Timeline
Nurse Specialist I
District Of Columbia Department Of Health
05.2021 - Current
Diabetes Resource Nurse/Certified Diabetes Care and Education Specialist
Kaiser Permanente
04.2017 - 04.2021
Professional School Nurse
Prince Georges County Public Schools, Oxon Hill High School
08.2014 - 03.2017
Certified Diabetes Educator/Registered Nurse (PRN)
Children's National Medical Center
08.2014 - 03.2017
Certified Diabetes Educator/Registered Nurse
Children's National Medical Center, CNMC
09.2005 - 03.2017
Registered Nurse, Pediatric Hematology/Oncology Staff Registered Nurse
Children's National Medical Center, CNMC
08.2003 - 09.2005
Bachelor of Science - Nursing
University of Maryland School of Nursing
Bachelor of Science - Biology
Howard University
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