MICHELE D WASHBURN
Schenectady
Summary
I have 9 years LTC experience with some Physical Rehabilitation, Case Management, Geriatric Phsyc, Hospice. Experienced with patient care and medical procedures, ensuring comprehensive support in clinical settings. Utilizes effective communication and organizational skills to enhance patient experience and team coordination. Track record of delivering consistent, compassionate care and maintaining thorough medical documentation. I have over 25 yrs waitress experience including bartending . 2 years of restaurant Management including but not limited to opening /closing restaurants, staff scheduling,cash, and server reports. Focused individual successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
2026
2026
years of professional experience
Work History
LPN
Kingsway Manor
7 2009 - 11.2010
- Recorded patients' medical history, vital statistics and test results in medical records. Actively participated in unit-based Quality Assurance Program. Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Implemented new floor assignments based on evaluation of staffing requirements. Assisted patients with healing and recovery after surgery. Provided necessary health education training for patients. Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift. Trained 10 staff nurses to provide top-quality patient care. Provided behavioral/emotional support and super.
LPN
ALBANY STRATTON VA MEDICAL CENTER
11 2010 - 5 2014
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Organized and led number support groups per time period in subjects related to physical and emotional health to ensure long-term patient well-being.
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
- Increased unit productivity for a 42-bed surgical unit.
- Performed lab tests and communicated results.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Closely monitored acute conditions.
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured HIPAA compliance.
- Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
- Participated in unit-based Quality Assurance Program.
- Developed and implemented nursing care plans.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Documented patient information obtained from interviews.
- Followed infection control procedures.
- Assisted patients with daily functions.
- Monitored fluid intake and output levels.
- Provided all daily living tasks to enhance quality of life for elderly patients.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Cared for wounds, provided treatments, and assisted with procedures.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
LPN/MED NURSE/CHARGE NURSE
ST.PETERS HEALTH PARTENERS
07.2014 - 01.2017
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Oversaw and managed number clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Instructed patients and family members on proper discharge care.
- Ensured HIPAA compliance.
- Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
- Participated in unit-based Quality Assurance Program.
- Developed and implemented nursing care plans.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Documented patient information obtained from interviews.
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Followed infection control procedures.
- Assisted patients with daily functions.
- Monitored fluid intake and output levels.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Maintained all confidential personnel files, license and CPR compliance records.
- Scheduled patient admissions and discharges.
- Strong leader for nursing personnel assigned to the unit/shift.
- Researched and updated all required materials needed for firm and partners.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Cared for wounds, provided treatments, and assisted with procedures.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
Managr, Waitress, Bartender
Tops American Grill, Bakery & Bar
11.2004 - Current
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Led and directed team members on effective methods, operations and procedures.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Actively participated in ongoing customer service programs to build sales and rapport in the community.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
- Completed finishing touches such as garnishes on dishes before final delivery.
- Set dining tables according to type of event and service standards.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Followed checklists for shift start and end to help with smooth transitions.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Offered enthusiastic and personable service to all customers.
- Resolved guest complaints quickly and efficiently.
- Attended to new tables promptly to answer first questions and take drink orders.
- Upheld standards of cleanliness, food handling and safety.
Education
Coursework in Acute Care NursingCoursework in Adult and Family Health -
LPN Albany Career & Technical School
Colonie, NY2009
Skills
- Strong multitasking
- Medication administration
- Vital signs monitoring
- Medical documentation
- Geriatric nursing
- Team collaboration
- Decision-making
- Handling complaints
- Memory retention
- Stress management
- Point of sale (POS) system operation
Timeline
LPN/MED NURSE/CHARGE NURSE
ST.PETERS HEALTH PARTENERS
07.2014 - 01.2017
Managr, Waitress, Bartender
Tops American Grill, Bakery & Bar
11.2004 - Current
LPN
Kingsway Manor
7 2009 - 11.2010
LPN
ALBANY STRATTON VA MEDICAL CENTER
11 2010 - 5 2014
Coursework in Acute Care NursingCoursework in Adult and Family Health -
LPN Albany Career & Technical School
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