Michele G. Rodgers
Supervisor With Over 19 Years Of Logistics Experience
Memphis,TN
Summary
Quick-thinking employee with HR and Supervisor experience. Recognized for success in guiding teams and boosting performance. Focused on meeting customer expectations and achieving company goals by successfully managing multiple tasks, being organized and detail-oriented.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Input Handler
FedEx Express
Memphis, TN
03.2023 - Current
- Provided movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods..
- Developed the ability to communicate both timely and effectively, in a noisy operations environment.
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Human Resources Geo Services Supervisor
United Parcel Service, UPS
Memphis, TN
10.2022 - Current
- Maintained human resources regulatory compliance with local, state and federal laws.
- Updated HR database with new employee information, changes in benefits, and other details.
- Answered employee inquiries regarding health benefits and 401k options.
- Oversaw promotions and transfers.
- Liaised between multiple business divisions to improve communications.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Investigated and resolved employee concerns reported to Ethics Hotline.
Revenue Recovery Supervisor
United Parcel Service, UPS
Memphis, United States
01.2021 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated employee performance and coached and trained to improve weak areas.
Student
Southwest TN Community College
Memphis, TN
03.2020 - 12.2020
- Pursued further educational opportunities and training.
Senior Customs Trade Agent
FedEx Logistics
Memphis, TN
05.2013 - 03.2020
- Expedited Custom's clearance of packages entering the United States by obtaining the correct classification of goods using the harmonized tariff schedule, special tariff treatment programs, and various databases in a timely manner to ensure satisfactory customer service.
- Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
- Collaborated with colleagues to implement best practices across department and exceed team goals.
- Used data entry skills to process various import related documentation for submission to US Customs.
Education
Associate of Applied Science - Nursing
01.2019 - 12.2020
Bachelor of Arts - Business Management, Human Resource Management
04.2010 - 05.2012
Additional Information
Compassionate and dedicated candidate with over 19 years of logistics training with customer service being the focus. Motivated and energized, ready to capitalize on the potential that this organization to offer.
Timeline
Input Handler - FedEx Express
03.2023 - Current
Human Resources Geo Services Supervisor - United Parcel Service, UPS
10.2022 - Current
Revenue Recovery Supervisor - United Parcel Service, UPS
01.2021 - 07.2022
Student - Southwest TN Community College
03.2020 - 12.2020
Southwest Tennessee Community College - Associate of Applied Science, Nursing
01.2019 - 12.2020
Senior Customs Trade Agent - FedEx Logistics
05.2013 - 03.2020
Strayer University - Bachelor of Arts, Business Management, Human Resource Management
04.2010 - 05.2012