Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
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Certification
Work History
Supervisor
Andy Frain Services
Orlando
04 2023 - Current
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Achieved results by working with staff to meet established targets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained compliance with company policies, objectives, and communication goals.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Stocker
CVS Distribution Center
Orlando
07 2016 - 05 2021
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Aided in training new team members on best practices for stocking procedures and inventory management systems.
Maintained effective team member communication.
Coordinator/Host Parent
Venture In The Sun,USA
Tavares
07 2010 - 06 2016
Managed company schedule to coordinate calendar and arrange travel.
Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hosted International Students from Germany, Turkey, China, Taiwan and South Korea (7-8 students)
Receptionist/Bookkeeper
Downey Christian School
Orlando
06 2005 - 03 2009
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.