Michele M Irizarry
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven Assistant Retail Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. Smart with keen eye for data to identify areas for improvement. Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Burlington Coat Factory Distribution Center
04.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Visual Merchandising Supervisor
Victoria Secret
11.2015 - 03.2021
- Enhanced customer experience by developing visually appealing and brand-consistent displays.
- Increased store sales through strategic product placement and effective visual merchandising techniques.
- Led a team of visual merchandisers, ensuring consistency across all departments and store locations.
- Collaborated with store managers to identify sales opportunities and develop targeted promotional campaigns.
- Reduced inventory shrinkage by implementing efficient merchandise organization strategies.
- Trained new visual merchandisers in company guidelines, best practices, and industry trends.
- Developed seasonal display plans that effectively showcased featured products and promotions.
- Conducted regular store walkthroughs to evaluate visual presentation success and areas for improvement.
- Coordinated with vendors to secure required materials for displays, maintaining the desired aesthetic while adhering to budget constraints.
Education
Associate of Arts - Liberal Arts And General Studies
Hostos Community College
Bronx, NY05.2006
GED -
GED - Cuny Prep High School
The Bronx, NY06.2004
Skills
Staff Training and Development
Goal Setting and Achievement
Promotional planning
Sales strategy development
Store operations management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Burlington Coat Factory Distribution Center
04.2021 - Current
Visual Merchandising Supervisor
Victoria Secret
11.2015 - 03.2021
Associate of Arts - Liberal Arts And General Studies
Hostos Community College
GED -
GED - Cuny Prep High School