Michele M Wilson

• Created original artworks using various mediums, enhancing visual storytelling and expression.
• Participated in art exhibitions and shows to showcase work.
• Experimented with variety of styles and techniques to produce unique works of art.

• Interpreted customer preferences and requirements for new or pre-owned vehicle purchases.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Provided detailed product information to customers, including features, prices, and availability.

• Assisted with customer requests and answered questions to improve satisfaction.
• Developed key customer relationships to increase sales.
• Developed and maintained relationships with new and existing clients to increase sales revenue.

Responsible for greeting potential customers on the premises and evaluating their buying readiness. Offer expert solutions to their purchasing needs, and explain why now is the best time to purchase, rather than waiting.

Developed a customer following and referral business that has followed me through my career in the automotive business.

• Negotiated and closed deals with minimal oversight.
• Analyzed customer requirements and recommended suitable security solutions.
• Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.

• Identified interested or qualified customers to present product information.
• Researched competitor products and consumer interests to anticipate and answer questions, providing more information.
• Instructed customers in product operations and customizations.
• Provided technical support to customers experiencing difficulties with products or services.
• Trained new specialists to present company products or services.
• Maintained positive working relationship with fellow staff and management.
• Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
• Worked effectively in team environments to make the workplace more productive.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Booked flights, reserved hotels, and set up ground transportation for individual travelers for the Twin towers in New York and 7 World Trade center.
• Provided exceptional customer service, resolving any travel-related issues promptly.
• Communicated security issues and protocols to clients traveling to unstable countries or locations.
• Tracked client travel preferences and history to provide tailored travel advice.
• Coordinated travel arrangements, including flights, hotels, and car rentals, for diverse client base.

• Prepared itineraries to deliver travel arrangements to clients.
• Stayed informed of emerging travel trends and technologies to enhance service delivery.
• Provided excellent customer service in a fast-paced environment.
• Monitored changes in travel reservations and informed clients of any updates or adjustments.
• Stayed up to date on travel industry, policies and restrictions.