Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele (Mandy) Massara

Haughton,Lousisana

Summary

Creative Business Owner with exceptional background spent in the animal imdustry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

History of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


I am also proud to say I was instrumental during the history UKC made allowing mixed breed dogs to enter in performance events. I was at the time, the North American membership coordinator for AMBOR at that time, recruiting new mixed and purebred teams to join and participate in events.


I was part of the team that that helped T.O.B.I., based in Maryland, to become recognized by UKC to become an licensed club for performance and conformation events. I am no stranger to to organizing events for dog related training and becoming officially licensed host clubs.


I was part of the team that that helped T.O.B.I., based in Maryland, to become recognized by UKC to become an licensed club for performance and conformation events. I am no stranger to to organizing events for dog related training and becoming officially licensed host clubs.


My own personal dogs have included many conformation champions (7 and counting) who have had multiple group and BIS, Altered BIS, Brace BIS and Veteran BIS.


I was also the proud owner of the first AMBOR mixed breed to achieve a U-UD and U-AG II, during a time when UKC shows were hard to find.


I have always incorporated UKC obedience as part of my private and group training classes.

Overview

27
27
years of professional experience

Work History

Owner of Von Vespers Kennels

Self-employed
01.2020 - Current


  • I own, breed, show and train German Shorthaired Pointers. I have mentor and help those interested in showing or trialing. I currently have several UKC Champions/Grand Champions in my home that are also preparing for performance events. My main focus is to provide healthy, happy companions for both field and show.
  • Daily operations include all animal husbandry, including nutrition, health care, maintenance and cleaning of the facility.
  • Balancing of budget to maintain dogs.
  • Supervision of long and short term interns. Good motivational skills, encouraging interns to go forward.
  • Keeping accurate records for all dogs entrusted and owned by me.


Stable Manager

Wilwood Farms, Inc.
11.2017 - 12.2020
  • Cared for about 35 horses by feeding, watering, vaccinating.
  • Kept grounds clean and orderly by monitoring and repairing fences, and removing debris.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Groomed horses to prepare for exhibitions.
  • Taught numerous students basic and advanced horse riding and care techniques.
  • Completed invoices for hours worked, lessons given, extra care for boarders.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Educated visitors and staff on proper animal care and handling.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Veterinary Technician

Several On Call
01.1997 - 01.2019
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Answered owner animal health questions and advised on best care practices.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Obtained patient history from owners and performed physical examinations.
  • Collected and prepared specimens for laboratory testing.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Educated clients on nutrition, preventive health and other animal care.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Trained and mentored other tech/ assistant staff.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.

All Aspects Animal Care

Self Employed
07.2010 - 09.2017
  • Advertising and promoting a unique concept of grooming and care for animals in the home. , Along with normal grooming, also provided veterinarian prescribed treatments and procedures, and maintained records for such care.,
  • Provided group, private and board and train training for pets and clients. Covered basics through severe behavioral training and competition obedience.
  • Keeping up on industry standards, aesthetically, style and state of the art equipment.
  • Care, maintenance and sanitation to industry standards of equipment both post work and between clients while being mobile.
  • Management of time is crucial to this type of business. Appointment times had to be kept to within 15 minutes of promised arrival time.
  • Educated caregivers and pet owners on animal care, nutrition, and disease management. Referred to veterinarians that would be a good fit for the pets.
  • Educated caregivers and pet owners on animal care, nutrition, and disease management.
  • In charge of securing licenses, banking, taxes, procurement of equipment and other financial decisions required to operate a business.
  • Member during years of operation with the Better Business Bureau, National Dog Groomers Association, with special recognition by Angie's List as best new business in the industry.
  • Entrusted by clients to enter homes via keys/codes to take care of pets when clients were not available to be there.

Education

Tri-County Community College
Murphy, NC

Skills

  • Client Service
  • Contract Negotiation Expertise, ie obtaining judges for matches
  • Coaching and Mentoring
  • Quality Management Systems
  • Steward training
  • Business Development
  • Verbal and Written Communication
  • Business Launch
  • Product Branding
  • Talent Development

Timeline

Owner of Von Vespers Kennels

Self-employed
01.2020 - Current

Stable Manager

Wilwood Farms, Inc.
11.2017 - 12.2020

All Aspects Animal Care

Self Employed
07.2010 - 09.2017

Veterinary Technician

Several On Call
01.1997 - 01.2019

Tri-County Community College
Michele (Mandy) Massara