Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michele(Mike) Echternacht-Taylor

Milton,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

21
21
years of professional experience

Work History

<ul> <li>Reviewed competitor's activities and devised measures to stay ahead in the market competition.</li> <li>Created detailed reports on market sales performance for management review.</li> <li>Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.</li> <li>Analyzed sales data to determine areas of improvement for the organization.</li> <li>Resolved customer complaints regarding sales and service.</li> <li>Coached, developed and motivated team to achieve revenue goals.</li> </ul>

Goldring Gulf
Milton, FL
12.2024 - Current
  • Reviewed competitor's activities and devised measures to stay ahead in the market competition.
  • Created detailed reports on market sales performance for management review.
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
  • Analyzed sales data to determine areas of improvement for the organization.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.

<ul><li>Managed a team of merchandisers to ensure proper product placement and visual presentation in retail stores.</li><li>Trained new merchandisers on company policies, procedures, and merchandising standards.</li><li>Utilized software tools to track and evaluate merchandising performance metrics and make data-driven recommendations.</li><li>Conducted inspections and diagnostics to identify vehicle issues.</li><li>Collaborated with other team members to prioritize and address maintenance needs.</li><li>Troubleshot and resolved issues related to vehicle systems and components.</li></ul>

Lewis Bear
Ebro, FL
10.2023 - 11.2024
  • Managed a team of merchandisers to ensure proper product placement and visual presentation in retail stores.
  • Trained new merchandisers on company policies, procedures, and merchandising standards.
  • Utilized software tools to track and evaluate merchandising performance metrics and make data-driven recommendations.
  • Conducted inspections and diagnostics to identify vehicle issues.
  • Collaborated with other team members to prioritize and address maintenance needs.
  • Troubleshot and resolved issues related to vehicle systems and components.

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li><li>Managed inventory and restocked shelves in a fast-paced retail environment.</li><li>Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.</li><li>Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.</li><li>Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.</li></ul>

Goldring Gulf
Milton, FL
08.2023 - 10.2023
  • Developed and maintained relationships with customers to drive sales and promote brand loyalty.
  • Managed inventory and restocked shelves in a fast-paced retail environment.
  • Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.
  • Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.
  • Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li></ul>

Lewis Bear
Ebro, Florida
05.2022 - 08.2023
  • Developed and maintained relationships with customers to drive sales and promote brand loyalty.

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li><li>Managed inventory and restocked shelves in a fast-paced retail environment.</li><li>Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.</li><li>Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.</li><li>Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.</li></ul>

Goldring Gulf
Milton, FL
04.2021 - 05.2022
  • Developed and maintained relationships with customers to drive sales and promote brand loyalty.
  • Managed inventory and restocked shelves in a fast-paced retail environment.
  • Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.
  • Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.
  • Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.

<ul><li>Oversaw efficient receiving and inventory management to keep stock within optimal levels.</li><li>Reduced process gaps, effectively managing and training 14 employee's on best practices to ensure optimal productivity.</li><li>Worked closely with sales associates to complete tasks.</li><li>Cultivated talented team of departmental employee's through outstanding mentoring, coaching and teaching skills.</li><li>Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.</li><li>Coached, trained and mentored new team members and manager trainees.</li><li>Performed opening and closing duties as part of management team, including cash management.</li></ul>

Sam's Club
Fort Walton Beach, FL
05.2019 - 04.2021
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Reduced process gaps, effectively managing and training 14 employee's on best practices to ensure optimal productivity.
  • Worked closely with sales associates to complete tasks.
  • Cultivated talented team of departmental employee's through outstanding mentoring, coaching and teaching skills.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Coached, trained and mentored new team members and manager trainees.
  • Performed opening and closing duties as part of management team, including cash management.

<ul><li>Worked closely with customers to understand needs and resolve diverse issues.</li><li>Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.</li><li>Assessed, optimized and elevated operations to target current and expected demands.</li><li>Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.</li><li>Implemented effective customer service surveys to encourage feedback.</li><li>Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.</li><li>Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.</li><li>Generated daily operational and sales reports for corrective action or continuous improvement.</li><li>Built and maintained loyal, long-term customer relationships through effective account management.</li></ul>

Sam's Club
Panama City, FL
06.2018 - 05.2019
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Implemented effective customer service surveys to encourage feedback.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Built and maintained loyal, long-term customer relationships through effective account management.

<ul><li>Recommended optimal merchandise based on customer needs and desires.</li><li>Stocked shelves and supplies and organized displays to focus customer attention on specific items.</li><li>Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.</li><li>Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.</li></ul>

Sam's Club
Panama City, FL
07.2017 - 06.2018
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

<ul><li>Cut, wrapped, weighed and labeled orders for customers.</li><li>Trained new employee's on cleanliness, client interactions and various types of meat cuts.</li><li>Filled daily specialized requests and completed wholesale orders.</li><li>Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.</li><li>Educated customers on meat choices and preparation methods to increase sales.</li><li>Answered customer questions about specific products and cut meats to specifications.</li><li>Kept detailed records of meat cuts to ensure accurate inventories.</li><li>Properly stored meat to decrease waste and increase product freshness span.</li></ul>

Sam's Club
Fort Walton Beach, FL
05.2017 - 07.2017
  • Cut, wrapped, weighed and labeled orders for customers.
  • Trained new employee's on cleanliness, client interactions and various types of meat cuts.
  • Filled daily specialized requests and completed wholesale orders.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Answered customer questions about specific products and cut meats to specifications.
  • Kept detailed records of meat cuts to ensure accurate inventories.
  • Properly stored meat to decrease waste and increase product freshness span.

<ul><li>Created and adjusted department schedules and individual shift assignments.</li><li>Developed training programs for food preparation, sanitation and procurement, which included training manual for new employee's.</li><li>Ordered merchandise with accuracy by verifying back stock and maintaining inventories.</li><li>Devised, implemented and managed promotions to enhance store profits and drive customer engagement.</li><li>Increased sales on consistent basis by developing and maintaining key customer relationships.</li><li>Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.</li><li>Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.</li><li>Enhanced sales by implementing merchandising and promotional improvements.</li><li>Determined order accuracy by examining merchandise to verify price and quantity.</li><li>Maintained safe, organized store by keeping aisles free of merchandise and boxes.</li><li>Reviewed sales reports to enhance sales performance and improve inventory management accuracy.</li><li>Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.</li><li>Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.</li><li>Managed inventory and ordered supplies for a high-volume meat department.</li><li>Provided exceptional customer service and helped customers with meat selection.</li><li>Trained and supervised a team of meat department employees.</li><li>Ensured compliance with food safety standards and regulations.</li><li>Operated and maintained meat processing equipment.</li><li>Prepared and packaged meat products for sale.</li><li>Assisted with meat merchandising and displays.</li><li>Performed regular quality checks on meat products to maintain freshness and quality.</li></ul>

Sam's Club
Fort Walton Beach
10.2015 - 05.2017
  • Created and adjusted department schedules and individual shift assignments.
  • Developed training programs for food preparation, sanitation and procurement, which included training manual for new employee's.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Determined order accuracy by examining merchandise to verify price and quantity.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Managed inventory and ordered supplies for a high-volume meat department.
  • Provided exceptional customer service and helped customers with meat selection.
  • Trained and supervised a team of meat department employees.
  • Ensured compliance with food safety standards and regulations.
  • Operated and maintained meat processing equipment.
  • Prepared and packaged meat products for sale.
  • Assisted with meat merchandising and displays.
  • Performed regular quality checks on meat products to maintain freshness and quality.

<ul><li>Transferred materials to and from warehouses, production lines and packaging lines.</li><li>Maneuvered forklift over and around loaded pallets, boxes and other materials.</li><li>Unloaded incoming items from trucks and rail cars and transported materials to staging area.</li><li>Completed routine post and pre-operation inspections of forklifts and other heavy equipment.</li><li>Used equipment such as loaders, hand trucks, forklifts and cranes safely.</li><li>Divided and sorted product shipments received using account information and shipping labels.</li><li>Communicated with team members to coordinate efficient and accurate movements.</li><li>Secured loads on pallets to minimize damage and worker injuries. Examined empty pallets for damage and moved pallets to proper storage areas.</li><li>Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.</li><li>Rotated stock and cleared sales floor of debris.</li><li>Maintained current forklift training and certification as required by company policies.</li><li>Relocated goods from dock area to appropriate storage locations. Filled out inspection logs at beginning of each shift.</li></ul>

Sam's Club
Fort Walton Beach, FL
09.2014 - 10.2015
  • Transferred materials to and from warehouses, production lines and packaging lines.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Secured loads on pallets to minimize damage and worker injuries. Examined empty pallets for damage and moved pallets to proper storage areas.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Rotated stock and cleared sales floor of debris.
  • Maintained current forklift training and certification as required by company policies.
  • Relocated goods from dock area to appropriate storage locations. Filled out inspection logs at beginning of each shift.

<ul><li>Transferred materials to and from warehouses, production lines and packaging lines.</li><li>Maneuvered forklift over and around loaded pallets, boxes and other materials.</li><li>Unloaded incoming items from trucks and rail cars and transported materials to staging area.</li><li>Completed routine post and pre-operation inspections of forklifts and other heavy equipment.</li><li>Used equipment such as loaders, hand trucks, forklifts and cranes safely.</li><li>Divided and sorted product shipments received using account information and shipping labels.</li><li>Communicated with team members to coordinate efficient and accurate movements.</li><li>Secured loads on pallets to minimize damage and worker injuries.</li><li>Examined empty pallets for damage and moved pallets to proper storage areas.</li><li>Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.</li><li>Rotated stock and cleared sales floor of debris.</li><li>Maintained current forklift training and certification as required by company policies.</li><li>Relocated goods from dock area to appropriate storage locations.</li><li>Filled out inspection logs at beginning of each shift.</li></ul>

Sam's Club
Fort Walton Beach, FL
05.2013 - 09.2014
  • Transferred materials to and from warehouses, production lines and packaging lines.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Rotated stock and cleared sales floor of debris.
  • Maintained current forklift training and certification as required by company policies.
  • Relocated goods from dock area to appropriate storage locations.
  • Filled out inspection logs at beginning of each shift.

<ul> <li>Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well - presented fashion.</li> <li>Reorganized sales floor to optimize customer flow and improve product visibility.</li> <li>Constructed aisle displays and arranged end caps to promote specific products.</li> <li>Kept work areas professional, organized and clean at all times.</li> <li>Organized and located inventory, updating store spreadsheets to reflect statistical data.</li> <li>Placed prices and descriptive signage to enhance displays and promote items.</li> <li>Transported and positioned floor displays with pallet jacks.</li> </ul>

Sam's Club
Fort Walton Beach, FL
01.2012 - 05.2013
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well - presented fashion.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Constructed aisle displays and arranged end caps to promote specific products.
  • Kept work areas professional, organized and clean at all times.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Transported and positioned floor displays with pallet jacks.

<ul><li>Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.</li><li>Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.</li><li>Labeled packages and pallets to ensure efficient identification of items.</li><li>Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.</li><li>Read and attached appropriate labels and tags to products and packages for identification purposes.</li><li>Adhered to all workplace safety standards and OSHA regulations.</li><li>Unloaded parcels from truck with care to avoid damage.</li><li>Handled packages in safe and meticulous manner while unloading and transporting.</li></ul>

Walmart Distribution
Hopkinsville, KY
05.2011 - 01.2012
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Adhered to all workplace safety standards and OSHA regulations.
  • Unloaded parcels from truck with care to avoid damage.
  • Handled packages in safe and meticulous manner while unloading and transporting.

<ul><li>Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.</li><li>Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.</li><li>Offered product and service consultations and employed upselling techniques.</li><li>Sold various products by explaining unique features and educating customers on proper application.</li><li>Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.</li><li>Negotiated and closed deals with minimal oversight.</li><li>Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.</li><li>Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.</li><li>Reset store displays for special events and seasonal merchandise changes.</li></ul>

Sears
Clarksville, TN
04.2004 - 05.2011
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Reset store displays for special events and seasonal merchandise changes.

Education

High School Diploma -

Clarksville
Clarksville

Some College (No Degree) -

Austin Peay State University
Clarksville, TN

Skills

  • Communication
  • Recruitment
  • Excel
  • Encompass
  • Visual merchandising
  • Coaching techniques
  • Problem solving
  • Territory management
  • Communication
  • Recruitment
  • Excel
  • Encompass
  • Visual merchandising
  • Coaching techniques
  • Problem solving
  • Territory management

References

References available upon request.

Timeline

<ul> <li>Reviewed competitor's activities and devised measures to stay ahead in the market competition.</li> <li>Created detailed reports on market sales performance for management review.</li> <li>Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.</li> <li>Analyzed sales data to determine areas of improvement for the organization.</li> <li>Resolved customer complaints regarding sales and service.</li> <li>Coached, developed and motivated team to achieve revenue goals.</li> </ul>

Goldring Gulf
12.2024 - Current

<ul><li>Managed a team of merchandisers to ensure proper product placement and visual presentation in retail stores.</li><li>Trained new merchandisers on company policies, procedures, and merchandising standards.</li><li>Utilized software tools to track and evaluate merchandising performance metrics and make data-driven recommendations.</li><li>Conducted inspections and diagnostics to identify vehicle issues.</li><li>Collaborated with other team members to prioritize and address maintenance needs.</li><li>Troubleshot and resolved issues related to vehicle systems and components.</li></ul>

Lewis Bear
10.2023 - 11.2024

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li><li>Managed inventory and restocked shelves in a fast-paced retail environment.</li><li>Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.</li><li>Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.</li><li>Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.</li></ul>

Goldring Gulf
08.2023 - 10.2023

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li></ul>

Lewis Bear
05.2022 - 08.2023

<ul><li>Developed and maintained relationships with customers to drive sales and promote brand loyalty.</li><li>Managed inventory and restocked shelves in a fast-paced retail environment.</li><li>Collaborated with team members to meet and exceed sales goals through effective communication and teamwork.</li><li>Maintained cleanliness and organization of beer cooler and storage areas to ensure product quality and safety.</li><li>Handled customer inquiries and resolved issues with professionalism and efficiency to ensure customer satisfaction.</li></ul>

Goldring Gulf
04.2021 - 05.2022

<ul><li>Oversaw efficient receiving and inventory management to keep stock within optimal levels.</li><li>Reduced process gaps, effectively managing and training 14 employee's on best practices to ensure optimal productivity.</li><li>Worked closely with sales associates to complete tasks.</li><li>Cultivated talented team of departmental employee's through outstanding mentoring, coaching and teaching skills.</li><li>Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.</li><li>Coached, trained and mentored new team members and manager trainees.</li><li>Performed opening and closing duties as part of management team, including cash management.</li></ul>

Sam's Club
05.2019 - 04.2021

<ul><li>Worked closely with customers to understand needs and resolve diverse issues.</li><li>Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.</li><li>Assessed, optimized and elevated operations to target current and expected demands.</li><li>Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.</li><li>Implemented effective customer service surveys to encourage feedback.</li><li>Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.</li><li>Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.</li><li>Generated daily operational and sales reports for corrective action or continuous improvement.</li><li>Built and maintained loyal, long-term customer relationships through effective account management.</li></ul>

Sam's Club
06.2018 - 05.2019

<ul><li>Recommended optimal merchandise based on customer needs and desires.</li><li>Stocked shelves and supplies and organized displays to focus customer attention on specific items.</li><li>Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.</li><li>Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.</li></ul>

Sam's Club
07.2017 - 06.2018

<ul><li>Cut, wrapped, weighed and labeled orders for customers.</li><li>Trained new employee's on cleanliness, client interactions and various types of meat cuts.</li><li>Filled daily specialized requests and completed wholesale orders.</li><li>Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.</li><li>Educated customers on meat choices and preparation methods to increase sales.</li><li>Answered customer questions about specific products and cut meats to specifications.</li><li>Kept detailed records of meat cuts to ensure accurate inventories.</li><li>Properly stored meat to decrease waste and increase product freshness span.</li></ul>

Sam's Club
05.2017 - 07.2017

<ul><li>Created and adjusted department schedules and individual shift assignments.</li><li>Developed training programs for food preparation, sanitation and procurement, which included training manual for new employee's.</li><li>Ordered merchandise with accuracy by verifying back stock and maintaining inventories.</li><li>Devised, implemented and managed promotions to enhance store profits and drive customer engagement.</li><li>Increased sales on consistent basis by developing and maintaining key customer relationships.</li><li>Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.</li><li>Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.</li><li>Enhanced sales by implementing merchandising and promotional improvements.</li><li>Determined order accuracy by examining merchandise to verify price and quantity.</li><li>Maintained safe, organized store by keeping aisles free of merchandise and boxes.</li><li>Reviewed sales reports to enhance sales performance and improve inventory management accuracy.</li><li>Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.</li><li>Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.</li><li>Managed inventory and ordered supplies for a high-volume meat department.</li><li>Provided exceptional customer service and helped customers with meat selection.</li><li>Trained and supervised a team of meat department employees.</li><li>Ensured compliance with food safety standards and regulations.</li><li>Operated and maintained meat processing equipment.</li><li>Prepared and packaged meat products for sale.</li><li>Assisted with meat merchandising and displays.</li><li>Performed regular quality checks on meat products to maintain freshness and quality.</li></ul>

Sam's Club
10.2015 - 05.2017

<ul><li>Transferred materials to and from warehouses, production lines and packaging lines.</li><li>Maneuvered forklift over and around loaded pallets, boxes and other materials.</li><li>Unloaded incoming items from trucks and rail cars and transported materials to staging area.</li><li>Completed routine post and pre-operation inspections of forklifts and other heavy equipment.</li><li>Used equipment such as loaders, hand trucks, forklifts and cranes safely.</li><li>Divided and sorted product shipments received using account information and shipping labels.</li><li>Communicated with team members to coordinate efficient and accurate movements.</li><li>Secured loads on pallets to minimize damage and worker injuries. Examined empty pallets for damage and moved pallets to proper storage areas.</li><li>Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.</li><li>Rotated stock and cleared sales floor of debris.</li><li>Maintained current forklift training and certification as required by company policies.</li><li>Relocated goods from dock area to appropriate storage locations. Filled out inspection logs at beginning of each shift.</li></ul>

Sam's Club
09.2014 - 10.2015

<ul><li>Transferred materials to and from warehouses, production lines and packaging lines.</li><li>Maneuvered forklift over and around loaded pallets, boxes and other materials.</li><li>Unloaded incoming items from trucks and rail cars and transported materials to staging area.</li><li>Completed routine post and pre-operation inspections of forklifts and other heavy equipment.</li><li>Used equipment such as loaders, hand trucks, forklifts and cranes safely.</li><li>Divided and sorted product shipments received using account information and shipping labels.</li><li>Communicated with team members to coordinate efficient and accurate movements.</li><li>Secured loads on pallets to minimize damage and worker injuries.</li><li>Examined empty pallets for damage and moved pallets to proper storage areas.</li><li>Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.</li><li>Rotated stock and cleared sales floor of debris.</li><li>Maintained current forklift training and certification as required by company policies.</li><li>Relocated goods from dock area to appropriate storage locations.</li><li>Filled out inspection logs at beginning of each shift.</li></ul>

Sam's Club
05.2013 - 09.2014

<ul> <li>Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well - presented fashion.</li> <li>Reorganized sales floor to optimize customer flow and improve product visibility.</li> <li>Constructed aisle displays and arranged end caps to promote specific products.</li> <li>Kept work areas professional, organized and clean at all times.</li> <li>Organized and located inventory, updating store spreadsheets to reflect statistical data.</li> <li>Placed prices and descriptive signage to enhance displays and promote items.</li> <li>Transported and positioned floor displays with pallet jacks.</li> </ul>

Sam's Club
01.2012 - 05.2013

<ul><li>Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.</li><li>Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.</li><li>Labeled packages and pallets to ensure efficient identification of items.</li><li>Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.</li><li>Read and attached appropriate labels and tags to products and packages for identification purposes.</li><li>Adhered to all workplace safety standards and OSHA regulations.</li><li>Unloaded parcels from truck with care to avoid damage.</li><li>Handled packages in safe and meticulous manner while unloading and transporting.</li></ul>

Walmart Distribution
05.2011 - 01.2012

<ul><li>Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.</li><li>Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.</li><li>Offered product and service consultations and employed upselling techniques.</li><li>Sold various products by explaining unique features and educating customers on proper application.</li><li>Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.</li><li>Negotiated and closed deals with minimal oversight.</li><li>Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.</li><li>Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.</li><li>Reset store displays for special events and seasonal merchandise changes.</li></ul>

Sears
04.2004 - 05.2011

High School Diploma -

Clarksville

Some College (No Degree) -

Austin Peay State University

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