Micheline Halabi
League City,Texas
Summary
Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions. Motivated to learn, grow and excel in the business field. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HR RECRUITER
SELF-EMPLOYED
10.2022 - Current
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Increased diversity in candidate pools by leveraging social media and attending networking events.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
VP OF OPERATIONS
HV GLOBAL SERVICES, LLC
11.2021 - 10.2022
- Guided, directed, and evaluated the work of management and executive team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Represented the company for external and internal events.
- Monitored the competitive landscape and attending industry events to stay abreast of new initiatives and ways to stay ahead.
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Hired and managed three new managers to drive business growth.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
CERTIFIED INTERPRETATION COACH
CYRACOM INTERNATIONAL
02.2021 - 11.2021
- Facilitated many kinds of conversations for different industries - emergencies, medical, legal, insurance, utilities, and travels.
- Accurately interpreted information from one person to another.
- Attended conferences and meetings and acted as certified interpreter to mediate discussion.
- Planned and implemented interpretation coaching strategy with trainers, wave assistants, and participants.
- Assessed the professional strengths and weaknesses of participants.
- Motivated participants and assisted them in improving their performance.
- Created and updated monitoring records and reports on progress.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Enhanced team performance by developing and implementing effective coaching strategies.
BUSINESS DEVELOPMENT ANALYST
SAMAYA INTERNATIONAL OFFSHORE
02.2018 - 09.2020
- Evaluated current processes to develop improvement plans
- Produced detailed and relevant reports for use in making business decisions.
- Presented findings from data-driven analyses to senior management, influencing strategic decision-making processes.
- Facilitated internal communication between departments for smoother project execution and improved productivity levels.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Gathered, documented, and modeled data to assess business trends.
- Built strong relationships with key clients for better understanding of their needs and preferences.
HEALTHCARE ADMINISTRATOR
BAYTNA MEDICAL & SOCIAL SERVICES CENTER
07.2014 - 02.2018
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Implemented cost-saving measures that improved financial performance without compromising patient care or employee satisfaction levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Monitored social media and online sources for industry trends.
CUSTOMER SERVICE / LOGISTICS MANAGER
SEED BOUND OFFSHORE
09.2012 - 07.2014
- Sustained continuous improvement by implementing customer interface management systems through telephone communication, email marketing, live chat services and social media.
- Expanded market reach by identifying opportunities for international shipping partnerships while maintaining regulatory compliance standards.
- Enhanced customer satisfaction by streamlining logistics processes and implementing efficient systems.
- Worked with marketing department to launch and manage promotional activities and campaigns.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
MEDICAL OFFICE MANAGER
GRACE MEDICAL OF TROY
05.2004 - 03.2008
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Verified benefits and worked with insurance companies to obtain payments.
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Built relationships with physicians to create steady referral pipeline.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Education
MBA - Organizational Leadership
GRAND CANYON UNIVERSITY
PHOENIX, ARIZONA06.2025
Bachelor of Science - Health Administration / Information Technology
UNIVERSITY OF PHOENIX
09.2010
Skills
- Strong interpersonal & communication skills
- MS Office Suite
- Problem solving
- Leadership
- Staff Development
- Special Promotions Planning
- Staff hiring
- Customer Service Management
- Logistics
- Records Organization and Management
- Data Management
- Quality Assura
- Staff Management
- Performance Evaluation and Monitoring
- Revenue Generation
- Customer Retention
- Employee Motivation
- Project Management
- Human Resources Management
Activities
- Reading
- Painting
- Hiking
- Travel
Certification
- Certified Arabic Interpreter, CyraCom International
- Certified Interpretation Coach. CyraCom International
Languages
Arabic
Native or Bilingual
French
Professional Working
Timeline
HR RECRUITER
SELF-EMPLOYED
10.2022 - Current
VP OF OPERATIONS
HV GLOBAL SERVICES, LLC
11.2021 - 10.2022
CERTIFIED INTERPRETATION COACH
CYRACOM INTERNATIONAL
02.2021 - 11.2021
BUSINESS DEVELOPMENT ANALYST
SAMAYA INTERNATIONAL OFFSHORE
02.2018 - 09.2020
HEALTHCARE ADMINISTRATOR
BAYTNA MEDICAL & SOCIAL SERVICES CENTER
07.2014 - 02.2018
CUSTOMER SERVICE / LOGISTICS MANAGER
SEED BOUND OFFSHORE
09.2012 - 07.2014
MEDICAL OFFICE MANAGER
GRACE MEDICAL OF TROY
05.2004 - 03.2008
MBA - Organizational Leadership
GRAND CANYON UNIVERSITY
Bachelor of Science - Health Administration / Information Technology
UNIVERSITY OF PHOENIX