MICHELINE TCHEUBJIAN SEPILIAN
Duarte,CA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dedicated assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
City Of Hope
Department of Surgery
09.2018 - Current
- Oversee and facilitate day-to-day operations of physicians
- Serve as liaison between physician’s, executives, managers, donors & visitors as required
- Manage & maintain multiple complex calendars
- Manage & coordinate all travel arrangements both domestic and international (Egencia travel portal)
- Preparation/processing of expense reports
- Coordination of meetings/conferences/special events/including all catering needs
- Compile, produce, and distribute meeting minutes; follow-up on action items
- Coordinate onboarding process for incoming physicians while collaborating with HR and administrative leaders, which included orientation and presentation of specific required trainings
- Use discretionary initiative and judgment in handling sensitive & highly confidential information, establishing priorities and resolving problems relating to day to day operations & administrative details
- Maintain and update Faculty CV, Biosketch, and Faculty 180 (Faculty activity reporting)
- Created reports, graphs, and power point presentations for physician’s as needed
- Assisted with Research & compilation of data/statistics/articles/protocols/grants/publications/abstract
Administrative Assistant
City of Hope
Department of Pathology
09.2016 - 02.2018
- Provided administrative support to 4 physicians including duties as noted below
- Processed purchase orders, check request, capital expenditure authorization and business expense reports
- Assisted in managing and processing department contracts with various vendors
- Maintained licensure information for all Pathology department labs
- Assisted in managing Our College of American Pathologist survey and survey results
Administrative Assistant
City of Hope
Department of Pathology - Science Lab
01.2014 - 09.2016
- Provided administrative assistance to Physician
- Supervised maintenance of lab and equipment, submitted engineering requests, Biomedical Instrumentation
- Services & Information Technology Services requests, ordered all lab supplies including office supplies
- Assisted in submission of grants, collaborated with other departments and external institutions to execute projects by due dates
- Handled invoices and edits for article submissions for publication
- Submitted business expense reports for all lab members, travel bookings with Egencia, registration and memberships
- Organized weekly lab journal clubs & lab presentations
- Completed yearly Faculty Teaching, Administration, Research performance review form
- Managed over 20+ calls from patients, doctors offices and collaborators per day
- Assisted development and implementation of new administrative procedures
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Volunteered to help with special projects of varying degrees of complexity
Senior Administrative Support
City of Hope - Surgical Oncology
09.2013 - 01.2014
- Assisted coworkers and staff members with special tasks on daily basis
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Managed over 20 patient calls per day
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Sales Manager
Media Time
11.1999 - 01.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
- Managed over 25 customer calls per day
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies
Sales Manager
Watch City, Inc
07.1998 - 01.2008
- Marketing rep & buyer for Watch City
- Bulk sale programs with multiple vendors
- Sales solicitation through various marketing techniques including onsite visits
- Established large customer database
- Primary liaison between stores and various suppliers & Sales Representatives
- Handled 20+customer relations issues, enabling quick resolution, and client satisfaction daily
- Resolved customer issues quickly to close deals and boost client satisfaction
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Organized promotional events and interacted with community to increase sales volume
Education
Associate of Arts - Child Development
Pasadena City College
Pasadena12.2023
Skills
- Executive Calendars
- Microsoft Office
- Special Event Projects
- Travel Arrangement Coordination
Languages
Arabic
Limited Working
Armenian
Native or Bilingual
Timeline
Senior Administrative Assistant
City Of Hope
09.2018 - Current
Administrative Assistant
City of Hope
09.2016 - 02.2018
Administrative Assistant
City of Hope
01.2014 - 09.2016
Senior Administrative Support
City of Hope - Surgical Oncology
09.2013 - 01.2014
Sales Manager
Media Time
11.1999 - 01.2008
Sales Manager
Watch City, Inc
07.1998 - 01.2008
Associate of Arts - Child Development
Pasadena City College