MICHELINE TCHEUBJIAN SEPILIAN
Duarte,CA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dedicated assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
City Of Hope
09.2018 - Current
- Oversee and facilitate day-to-day operations of physicians
- Serve as liaison between physician’s, executives, managers, donors & visitors as required
- Manage & maintain multiple complex calendars
- Manage & coordinate all travel arrangements both domestic and international (Egencia travel portal)
- Preparation/processing of expense reports
- Coordination of meetings/conferences/special events/including all catering needs
- Compile, produce, and distribute meeting minutes; follow-up on action items
- Coordinate onboarding process for incoming physicians while collaborating with HR and administrative leaders, which included orientation and presentation of specific required trainings
- Use discretionary initiative and judgment in handling sensitive & highly confidential information, establishing priorities and resolving problems relating to day to day operations & administrative details
- Maintain and update Faculty CV, Biosketch, and Faculty 180 (Faculty activity reporting)
- Created reports, graphs, and power point presentations for physician’s as needed
- Assisted with Research & compilation of data/statistics/articles/protocols/grants/publications/abstract
Administrative Assistant
City of Hope
09.2016 - 02.2018
- Provided administrative support to 4 physicians including duties as noted below
- Processed purchase orders, check request, capital expenditure authorization and business expense reports
- Assisted in managing and processing department contracts with various vendors
- Maintained licensure information for all Pathology department labs
- Assisted in managing Our College of American Pathologist survey and survey results
Administrative Assistant
City of Hope
01.2014 - 09.2016
- Provided administrative assistance to Physician
- Supervised maintenance of lab and equipment, submitted engineering requests, Biomedical Instrumentation
- Services & Information Technology Services requests, ordered all lab supplies including office supplies
- Assisted in submission of grants, collaborated with other departments and external institutions to execute projects by due dates
- Handled invoices and edits for article submissions for publication
- Submitted business expense reports for all lab members, travel bookings with Egencia, registration and memberships
- Organized weekly lab journal clubs & lab presentations
- Completed yearly Faculty Teaching, Administration, Research performance review form
- Managed over 20+ calls from patients, doctors offices and collaborators per day
- Assisted development and implementation of new administrative procedures
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Volunteered to help with special projects of varying degrees of complexity
Senior Administrative Support
City of Hope - Surgical Oncology
09.2013 - 01.2014
- Assisted coworkers and staff members with special tasks on daily basis
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Managed over 20 patient calls per day
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Sales Manager
Media Time
11.1999 - 01.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
- Managed over 25 customer calls per day
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies
Sales Manager
Watch City, Inc
07.1998 - 01.2008
- Marketing rep & buyer for Watch City
- Bulk sale programs with multiple vendors
- Sales solicitation through various marketing techniques including onsite visits
- Established large customer database
- Primary liaison between stores and various suppliers & Sales Representatives
- Handled 20+customer relations issues, enabling quick resolution, and client satisfaction daily
- Resolved customer issues quickly to close deals and boost client satisfaction
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Organized promotional events and interacted with community to increase sales volume
Education
Associate of Arts - Child Development
Pasadena City College
Pasadena12.2023
Skills
- Executive Calendars
- Microsoft Office
- Special Event Projects
- Travel Arrangement Coordination
Languages
Arabic
Limited Working
Armenian
Native or Bilingual
Timeline
Senior Administrative Assistant
City Of Hope
09.2018 - Current
Administrative Assistant
City of Hope
09.2016 - 02.2018
Administrative Assistant
City of Hope
01.2014 - 09.2016
Senior Administrative Support
City of Hope - Surgical Oncology
09.2013 - 01.2014
Sales Manager
Media Time
11.1999 - 01.2008
Sales Manager
Watch City, Inc
07.1998 - 01.2008
Associate of Arts - Child Development
Pasadena City College
Similar Profiles
Ryan CaoRyan Cao
Radiation Therapist Student at City of HopeRadiation Therapist Student at City of Hope
Anny CarvajalAnny Carvajal
Patient Care Attendant at City of HopePatient Care Attendant at City of Hope
CAROLINA LOPEZCAROLINA LOPEZ
Medical Front Office Receptionist at City of HopeMedical Front Office Receptionist at City of Hope
Dewey Plott IIDewey Plott II
Workforce Optimization Coordinator at City of HopeWorkforce Optimization Coordinator at City of Hope
Priscilla NavarretePriscilla Navarrete
Checkout Advocate at TargetCheckout Advocate at Target