Michell Ballestero
Miami,FL
Summary
Committed receptionist assistant with relevant experience in front desk operations, customer service, and administrative tasks. Strengths reside in strong organizational skills, multitasking abilities and commitment to high levels of accuracy. Previous roles showcased ability to improve efficiency while maintaining a welcoming office environment for clients and staff alike. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Receptionist/Assistant
COR Medical Center
North Miami, FL
08.2024 - 01.2025
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Sorted incoming mail and directed to correct personnel each day.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Provided assistance to other departments when needed.
- Greeted customers and visitors in a professional manner.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Scheduled and confirmed appointments and meetings for management team.
Hotel Waiter
Fashion Boutique Hotel
Miami Beach, FL
09.2023 - 06.2024
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Assisted guests with menu selections, providing detailed descriptions of each dish.
Education
High School Diploma -
Unidad Educativa Jose Tadeo Monagas
Maracaibo,Venezuela07-2023
Skills
- Customer engagement
- Attention to detail
- Customer service
- Appointment scheduling
- Service-oriented mindset
- Security awareness
- Problem resolution
Languages
English
Professional
Spanish
Native/ Bilingual
Reference
- COR Medical Center Office Manager- Melissa Sanchez +1 (786) 659-5848
References
References available upon request.
Timeline
Receptionist/Assistant
COR Medical Center
08.2024 - 01.2025
Hotel Waiter
Fashion Boutique Hotel
09.2023 - 06.2024
High School Diploma -
Unidad Educativa Jose Tadeo Monagas
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