Michell Garcia
Big Spring,TX
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying [Type] needs to develop and deliver creative solutions.
Energetic professional with 5 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.
Dependable Team Leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Supportive Team Lead with [Number] years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts [Number] pounds. Highly experienced in performing quality inspections and machinery operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Team Lead
Walmart
Big Spring, TX
08.2021 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Documented production levels and materials used to keep management informed.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Assistant Store Manager
Dickies BBQ
Big Spring, TX
08.2023 - 11.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Food Manager
Burrito express
Big Spring, TX
08.1996 - 09.2020
- Assisted in the development and implementation of food safety policies and procedures.
- Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Developed menus in collaboration with chefs and kitchen staff while ensuring cost-effectiveness and customer satisfaction.
- Managed inventory levels to minimize waste and maximize cost savings.
- Reviewed invoices from vendors for accuracy before approving payment.
- Maintained records of purchase orders, receipts, inventories, production sheets.
- Participated in menu planning meetings to provide input on recipes, ingredients, costs.
- Handled customer complaints regarding food quality or service promptly and professionally.
Education
Associate of Arts - Nursing
Howard College
Big Spring, TX05.2004
Skills
- Regulatory Compliance
- Production Monitoring
- Performance Monitoring
- Trend Tracking
- Invoice Verification
- Quality Control
- Resource Allocation
- Workplace Safety
- Performance Improvement
- Complaint Resolution
- Equipment Maintenance
- Cash Handling
- Documentation and Reporting
- Mentoring
- Coaching
- Quality Improvement
- Shift Scheduling
- Client Service
- Overtime Management
- Team Supervision
- Work Planning
- Safety
- Leadership
- Teamwork and Collaboration
Timeline
Assistant Store Manager
Dickies BBQ
08.2023 - 11.2023
Team Lead
Walmart
08.2021 - Current
Food Manager
Burrito express
08.1996 - 09.2020
Associate of Arts - Nursing
Howard College