Summary
Overview
Work History
Education
Skills
Timeline

Michell Macpherson

Tiptonville,TN

Summary

Achieved significant enhancements in dining experiences at Aramark through meticulous meal presentation and strategic workflow optimizations, demonstrating exceptional customer service and strong work ethic. Skilled in sanitation protocols and relationship management, I consistently exceeded revenue goals and maintained positive cash flow, showcasing a results-driven approach and a commitment to excellence. Talented Server bringing skills in order management, payment processing and upselling. Knowledgeable about handling special dietary requirements and general food safety standards. Brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Food Stewart

Aramark
10.2023 - Current
  • Elevated overall dining experience with meticulous attention to detail when plating dishes, garnishing meals, and arranging table settings.
  • Managed sufficient inventory for front-of-house operations to meet customer needs.
  • Exceeded revenue goals through upselling additional menu items or services to clients during the event planning process.
  • Optimized workflow efficiency within the kitchen through strategic task delegation and proper time management techniques.

Book Keeper

Black Pearl Roadside Assistance
04.2017 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Massage Therapist

Self-employeed
07.2010 - 02.2020
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.

Education

Massage Therapy

Steiner School of Massage Therapy, Mesa, AZ
04.2010
  • Relevant Coursework: Anatomy & varies Techniques
  • Professional Development:
  • 3.8 GPA

Skills

  • Scheduling Staff
  • Sanitation protocols
  • Meal Preparation
  • Food Storage
  • Waste Reduction
  • Ordering Supplies
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Professional Appearance
  • Order Accuracy
  • Relationship Management

Timeline

Food Stewart - Aramark
10.2023 - Current
Book Keeper - Black Pearl Roadside Assistance
04.2017 - Current
Massage Therapist - Self-employeed
07.2010 - 02.2020
Steiner School of Massage Therapy - , Massage Therapy
Michell Macpherson